Agata Tullercash | Page 2

While the overall buying process was average to slightly above average, I am bothered that the stereotypical F&I shenanigans happened. We were under time pressure because my wife's car had failed beyond rea above average, I am bothered that the stereotypical F&I shenanigans happened. We were under time pressure because my wife's car had failed beyond reasonable repair, and I was traveling for a week. She had to complete this deal on her own, and got talked into a very expensive (15% of the price of the car) EG Assurance extended warranty plan. On top of this, the dealership only provided the first page of each of the warranty plan sections, so we have no details about plan maintenance requirements and other important details we need to follow. This could leave us vulnerable to missing steps and procedures and give the warranty provider the loopholes they will use to get out of paying. As I do the majority of the maintenance on our vehicles myself, I have little doubt that EG Assurance will deny any and all of the expensive repairs this warranty is supposed to protect against. I need to call tomorrow to find out whether or not this policy can be canceled. Buyers, be on the lookout for, and stand strong against, being convinced by the F&I team that you need an extended warranty. More

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Great dealership can’t wait to do more business with them. Hopefully the next lease will work out. them. Hopefully the next lease will work out. More

by Tcollier123 Verified Customer Verified Customer

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McFarland Kia is the best dealership I have ever been to in my life period. in my life period. More

by jmcarriere1126 Verified Customer Verified Customer

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Everyone at McFarland was so welcoming and helpful. They were never pushy. I was there to see about an older model car that was a demo but after they came back with comparable prices on newer cars it m They were never pushy. I was there to see about an older model car that was a demo but after they came back with comparable prices on newer cars it made more sense to get the newer car instead. I never even would have thought about that and I am now driving a brand new model of the car I originally went in to see and at a similar price! More

by corypac Verified Customer Verified Customer

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Very attentive and pleasant experience buying my car. I would recommend McFarland Kia for your next car purchase I would recommend McFarland Kia for your next car purchase More

by tracymmcguinness60 Verified Customer Verified Customer

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Agata was very polite and the dealership tried hard to right any wrongs, including sending an Uber driver to pick me up when their driver called in sick. I love my new (used) Volvo! right any wrongs, including sending an Uber driver to pick me up when their driver called in sick. I love my new (used) Volvo! More

by wilsondinino Verified Customer Verified Customer

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The car buying process was easy and stress-free, in a very welcoming environment. Aggie was fantastic and knowledgeable, and both herself and Pollini answered any and all questions that I had. Highly rec very welcoming environment. Aggie was fantastic and knowledgeable, and both herself and Pollini answered any and all questions that I had. Highly recommend! More

by J Soucy Verified Customer Verified Customer

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i was greeted and checked in promptly. I was kept up to date with everything. Haley is verynperfessional and personable and i would give her 10 stars if I could. I was kept up to date with everything. Haley is verynperfessional and personable and i would give her 10 stars if I could. More

by DONITAS Verified Customer Verified Customer

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Agata was great to deal with. She is very knowledgeable. Would definitely recommend her to others. She is very knowledgeable. Would definitely recommend her to others. More

by dondili Verified Customer Verified Customer

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Friendly super helpful knowledgeable and financing was easy and quick. Follow up after purchase felt like a member of The McFarland family. easy and quick. Follow up after purchase felt like a member of The McFarland family. More

by mgreenlaw1 Verified Customer Verified Customer

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