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Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
643 Reviews
4.8

643 Reviews

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643 Reviews of Agnes Pusztai

October 10, 2026

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Employee Rating

Very good They offered water, good sitting area They were very plesant and told me that it would be done in the time they told me More

by TOMMOKAWK1965
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Oct 10, 2026

Family Ford of Enfield responded

We’re pleased we could offer you water and a comfortable seating area, and it’s wonderful that our staff made you feel welcome throughout your visit. Knowing the service was completed as promised means a lot to our service department.

October 08, 2026

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Employee Rating

Very professional, punctual and efficient Agni was great. I like the fact they they brought me out back to show me the issue with the truck More

by Mikeg1665
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Oct 09, 2026

Family Ford of Enfield responded

Our service team appreciated the opportunity to diagnose and explain the issue with your Ford F-150. Knowing you found our approach prompt, organized, and attentive, and that Agnes guided you through the process, means a lot to us. Thank you for the five-star review.

October 05, 2026

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Employee Rating

Friendly, timely service! Family ford is my prefered repair and maintenance service shop, they are always friendly and supportive of me and my vehicle. Agnes is always helpful More

by JMASSE1
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Oct 06, 2026

Family Ford of Enfield responded

Hearing that you found our service friendly and timely means a lot to us. We’re glad our service department remains your preferred repair and maintenance shop for your Ford Explorer. Knowing that Agnes kept you informed about your Explorer’s needs is rewarding.

October 03, 2026

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Employee Rating

Terrific service Service is great top notch always accommodating will be back Love Family Ford More

by MYDAKOTA1954
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Oct 03, 2026

Family Ford of Enfield responded

Knowing the service on your Chrysler 300 felt top-notch and accommodating means a lot to our team. We look forward to welcoming you back.

September 01, 2026

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Employee Rating

As expected. Good communication. No issues. Comfortable waiting area and professional customer support. 1:30 minutes seems a little long for the work performed. More

by happyharrison
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Sep 01, 2026

Family Ford of Enfield responded

Knowing our clear communication and comfortable waiting area met your needs means a lot to us. Hearing that our customer support felt professional and seamless is particularly gratifying. We understand a 90-minute wait felt long and appreciate your patience during the service on your F-150.

August 29, 2026

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Employee Rating

Always great! I live closer to the dealership in Wilbraham, but make it a point to come and see you guys. You do a great job! Thank you! More

by SUSAN.J.SWANSON
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Aug 30, 2026

Family Ford of Enfield responded

Hearing that you make the trip to see us for your Ford Escape’s service means a lot to our team. Your support and positive feedback are greatly appreciated, and we look forward to your next visit.

August 07, 2026

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Employee Rating

Good service friendly atmosphere Agnes is so patient and engaging. I like working with her. More

by kristen.mcquade
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Aug 10, 2026

Family Ford of Enfield responded

It's great to hear that we were able to help you out, Kristen. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

August 06, 2026

Dealership Rating
Employee Rating

Family ford is always professional and clean. Communication is good. I like family ford smiley More

by Austin.dziengelewski
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Aug 06, 2026

Family Ford of Enfield responded

We’re glad our service team could provide a professional, clean experience with clear communication when servicing your Explorer. Your praise truly means a lot to our service department.

August 04, 2026

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Employee Rating

Always friendly and helpful Excellent service. Provided accurate and consumable information. Take good care of me and my car More

by BBURNS3605
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Aug 04, 2026

Family Ford of Enfield responded

Knowing the service felt friendly and helpful means a lot to our team. We’re glad we could provide clear, easy-to-understand information and take great care of your Lincoln MKX.

July 31, 2026

Dealership Rating
Employee Rating

I always bring my 2006 F150 to Family Ford. Almost 200k miles on it. Ken, Agnus and team do a fantastic job communicating. And the crew behind the scenes do top notch work to keep my truck runn More

by DjetGlea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers , Ken Brown

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Jul 31, 2026

Family Ford of Enfield responded

Your loyalty in bringing your 2006 Ford F-150 in as it nears 200,000 miles means a lot. Ken and Agnes will be happy to hear their communication stood out and our technicians are glad to keep your truck running reliably. Thank you for trusting us with your Ford.

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