Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
619 Reviews
4.8

619 Reviews

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619 Reviews of Agnes Pusztai

May 21, 2026

Dealership Rating
Employee Rating

They did a great job on my truck. Transmission now shifts perfectly. Keep up the good work More

by Turbor2
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

May 21, 2026

Family Ford of Enfield responded

It’s great to hear that your Ford F-150’s transmission is shifting smoothly again. We’re glad our team could get you back on the road with confidence. Thanks for the kind words.

May 20, 2026

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Awesome service department. I had a recall on my F-150. They came to the house, picked up the truck, corrected the recall and brought the truck back. Had a 2nd recall that I jus More

by gdmccary69
Workmanship
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Recommend Dealer
Yes
May 20, 2026

Family Ford of Enfield responded

Thank you for the five-star rating. We’re delighted our service team could pick up your Ford F-150, complete the first recall at your home, and quickly handle the second recall when you brought it in. We appreciate your trust and look forward to keeping you on the road.

May 18, 2026

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They are so good to me there and took the time to take a look at what was really going on with the car and fixed it was necessary. Agnes was amazing I would give her a 10 if I could More

by RPFW0528
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

May 18, 2026

Family Ford of Enfield responded

Thank you for sharing your experience. We’re happy Agnes took the time to diagnose and address your Ford Edge’s needs. We appreciate your feedback and look forward to assisting you again.

May 17, 2026

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Enfield Ford has been the best dealership! They have taken such good care of us. We couldn't say enough about Andrew and his diligence, helpfunessl and kindness in dealing with our issue. H More

by asilyehslub
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

May 17, 2026

Family Ford of Enfield responded

We’re thrilled to know Andrew’s diligent support and kindness made a difference in servicing your Ford. It’s wonderful to hear you felt well cared for, and we appreciate your recommendation. We look forward to helping you with your future Ford needs.

May 14, 2026

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Agnus has always been friendly and helpful. She’s my go-to every time I need help. More

by Danajewett25
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers

May 14, 2026

Family Ford of Enfield responded

We appreciate you sharing that Agnes has become your go-to with her friendly and helpful service. It’s great to know she continues to provide reliable support whenever your Ford F-150 needs assistance.

May 14, 2026

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Always fair, thorough, and not pushy. I appreciate their candor, also. If you're on a budget they help prioritize multiple vehicle issues that need attention. More

by craigszwed
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

May 14, 2026

Family Ford of Enfield responded

Thank you for recognizing our fair, thorough approach and straightforward advice. We’re glad we could help you prioritize maintenance for your Ford within budget and look forward to supporting your next visit.

May 03, 2026

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Employee Rating

Place is clean, look new and updated. Staff was friendly and helpful. After The service was efficient. More

by Anascarwash
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

May 03, 2026

Family Ford of Enfield responded

Thank you for the five-star review. We’re happy the updated facility felt welcoming and that our team was friendly and helpful. It’s great to know your Ford F-150 service was efficient and we look forward to your next visit.

May 02, 2026

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Employee Rating

Absolutely incredible I bring my whole fleet of vehicles to them And my company has been dealing with them for 20 years More

by JKTHURZ
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

May 02, 2026

Family Ford of Enfield responded

What an honor to support your company fleet for 20 years. We’re glad the service on your Ford Transit-250 and your other vehicles continues to meet your needs. Thank you for your ongoing trust.

May 02, 2026

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Prompt, thorough, friendly, close. My new go to dealer. Why cant SARAT do as wel? More

by R2G2INTL3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 02, 2026

Family Ford of Enfield responded

Thank you for trusting us with your Lincoln MKC service. We’re delighted that our prompt, thorough, and friendly approach feels like your new go-to option close to home. Agnes and the team look forward to serving you again.

May 02, 2026

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Employee Rating

Professional, kind,they go out of their way to help you,and for service,they get your vehicle done in a timely manner. More

by joandavey2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

May 02, 2026

Family Ford of Enfield responded

It’s great to know our team delivered professional and kind support and completed your Explorer’s service in a timely manner. Thank you for trusting us with your Ford, and we look forward to assisting you again.

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