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Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 2

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
613 Reviews
4.8

613 Reviews

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613 Reviews of Agnes Pusztai

March 10, 2026

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Employee Rating

Quick, friendly service from start to finish Quick, friendly service from start to finish. Waiting area was clean and they offered coffee, water, and snacks from the vending machine. The Sarat dealersh More

by cggwiazdaa
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Mar 10, 2026

Family Ford of Enfield responded

Thank you for highlighting the prompt, friendly service for your Ford Fusion Hybrid. Agnes and our team are pleased you found the waiting area clean with coffee, water, and snacks. We look forward to helping you again.

March 06, 2026

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Informative and comfortable No pressure and have always been happy with my car purchases and look forward to my next More

by RCHARMAY
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Mar 07, 2026

Family Ford of Enfield responded

Hello and thanks for highlighting your experience with our team. It’s great to know you felt informed and comfortable during your Ford purchases without any pressure. We appreciate your loyalty and look forward to helping you find the right vehicle next time.

March 06, 2026

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Awsome and fast very happy with family ford Second visit Will keep going to family ford in enfield More

by JOELIRIZARRY78
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Recommend Dealer
Yes
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Mar 06, 2026

Family Ford of Enfield responded

We appreciate you trusting us again with your Ford for service. We’re glad our staff provided fast and efficient care. We look forward to assisting you on your future visits.

March 05, 2026

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Expensive. For a engine light read and purge valve cannister replacement cost me over $600. I got the same info free from autozone and could've probably fixed i More

by Ebkp10805
Recommend Dealer
No

Other Employees Tagged: Agnes Pusztai

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Mar 10, 2026

Family Ford of Enfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 10, 2026

Family Ford of Enfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 03, 2026

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Had a great experience, Agnes walked me through my concerns with the truck, appointed a mechanic to repair my truck, very satisfied with their work More

by FITZGRJ
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Recommend Dealer
Yes
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Mar 04, 2026

Family Ford of Enfield responded

Thank you for your feedback. We’re glad Agnes addressed your concerns and that our mechanic provided thorough repairs on your Ford. It’s rewarding to know you’re pleased with the results.

February 14, 2026

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efficient and friendly. was in and out in a timely fashion. i'll be returning for future service needs More

by redsoxfan1110
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Feb 15, 2026

Family Ford of Enfield responded

Great to know our team provided efficient and friendly service for your Mustang Mach-E. We’re glad the timing met your expectations. Agnes looks forward to assisting with your future service needs.

February 12, 2026

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I had an emergency situation. She was very pleasant, helped me through the whole thing and got me out of there in a timely manner. More

by Kjpost123
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Feb 12, 2026

Family Ford of Enfield responded

We’re glad our team could assist you through an emergency and have your Ford Escape back on the road quickly. Thank you for your kind words and for trusting us with your service needs.

February 03, 2026

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On time Easy to deal with Work done well and on time Will be back More

by MITCH.WILLIS
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Service Communication
Recommend Dealer
Yes
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Feb 03, 2026

Family Ford of Enfield responded

Our team and Agnes are happy to have provided prompt and smooth service on your Ford F-150. Thank you for noting the easy process and timely completion. We look forward to seeing you again.

February 01, 2026

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When I went into family ford to schedule my appointment. She was very helpful and very knowledgeable.. More

by TLPEDEMONTI
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Recommend Dealer
Yes
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Feb 01, 2026

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2026

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Employee Rating

Agnes was wonderful to work with, very friendly and accommodating. She listened to my concerns and took care of them. More

by TKACHENKOJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2026

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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