Ahmad Al-Jallad | Page 17

great I just bought a new Colorado from John Earl he was very professional gave a reasonable price for my trade in and did a good job . I would and will I just bought a new Colorado from John Earl he was very professional gave a reasonable price for my trade in and did a good job . I would and will send people to see him for their next car/truck. Omar was also great in finance More

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High Quality Customer Service I bought a 2007 Tundra from Chris McIntyre. He was a great/easy salesman to work with. Also, had a great experience with a sales manager whom at his I bought a 2007 Tundra from Chris McIntyre. He was a great/easy salesman to work with. Also, had a great experience with a sales manager whom at his request did not want to be mentioned on this. Ahmed Al-Jallad was very friendly to work with and a great sense of humor! After I bought the truck, I had a huge issue with it. Even though it was on the ford lot and I bought it through Chevy... Chevy fixed it with no hesitation. Had me pick a loner vehicle off the lot. Pictures/emails of progress from a Great Service Manager Chuck (Chevy service), and Timothy Fenner, along with Sean, and Britney. Mainly dealing with Chuck, Tim, and Sean.... Great crew! I will recommend people to Imperial Chevy in a Heart beat. More

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It was great! when I first got there got out of the car we were going in the dealership Brian Sceviour came up to us asked us if we were all set, and we said no we when I first got there got out of the car we were going in the dealership Brian Sceviour came up to us asked us if we were all set, and we said no we would like to talk to someone in he said okay follow me and he was great. We went to his desk and we went over numbers and what I could afford. He also showed me a few options. Then I met the Finance Manager Ahmad Al-Jallad. He was a great guy. He put me in a brand new car. I didn't think I could do it, but he worked with me. I want to Thank them for everything! More

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Couldn't Have Asked for a Better First-Time Buyer Experience After visiting several dealerships who I received horrible customer service from, I was so grateful to finally come to Imperial. Tony was an amazing s After visiting several dealerships who I received horrible customer service from, I was so grateful to finally come to Imperial. Tony was an amazing salesman who really made sure he understood what I was looking for and was very practical and understanding with me. Both he and Ahmad guided me through every step of the process, and I ended up in the perfect car! Thank you both so so much, especially Tony for making sure I had the very best experience I could've imagined. I will always remember how gracious you were to me. Thank you so so much for being a huge part of this major milestone for me! More

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Extremely Satisfied I am extremely satisfied with my recent car buying experience at Imperial Chevrolet in Mendon, MA and would totally recommend them. My salesperson, Ch I am extremely satisfied with my recent car buying experience at Imperial Chevrolet in Mendon, MA and would totally recommend them. My salesperson, Chris "Mac" McIntyre was quite personable and a pleasure to deal with. Chris "Mac," as well as the business manager and the sales manager were all very accommodating and went beyond the normal scope of business to make sure that I was completely satisfied with my purchase. Initially, I purchased a vehicle which I thought I wanted, but it didn't quite meet all of my needs. The next day they allowed me to return that vehicle and set me up with another vehicle which was better suited for me. This display of exemplary customer service is why I would highly recommend Chris "Mac" and Imperial Chevrolet to anyone interested in purchasing a vehicle!!!!!! More

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The most honest and trustworthy car dealer in Massachusetts I have been purchasing cars and trucks for the past 38 years and haven't found a more honest and trustworthy dealer than Imperial Chevrolet. The sales I have been purchasing cars and trucks for the past 38 years and haven't found a more honest and trustworthy dealer than Imperial Chevrolet. The sales team doesn't pressure you to buy what they want to sell you, show you what you are interested in buying. They are very knowledgeable about the products they represent work with you on payment options. The service department handles your vehicle as if it was their own. If a repair is needed, they fix it right the first time at a fair price. Routine maintenance is preformed quickly and with a smile. Jess is my favorite! She always works around my schedule and get my vehicle serviced quickly. She is awesome! Most of the staff knows me by name now, so i feel very comfortable when visiting them. Over the years, I have brought many of my friends and family to Imperial to look at cars, and all of them are now Imperial customers. Mike More

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Making it Happen Scott is a first-rate salesman; he met every one of my requirements to purchase the vehicle. Car-buying is arguably the second-most stressful purchas Scott is a first-rate salesman; he met every one of my requirements to purchase the vehicle. Car-buying is arguably the second-most stressful purchase of your career, and I'm glad I had that experience with Scott and his team at Imperial Chevrolet! Scott knew the car - I had been studying the impala for a year, and he still let me in on a few additional features. He also pointed out some of the features I'll have to be cautious of, such as 20" wheels in New England! So he offered me the solution: He recommended I shop around for 18" wheels and tires, told me the ballpark for the cost, and even showed me the picture of his impala with them on! After all the excitement of running through what I was buying, Scott introduced me to Ahmad, to work through financing. My experience with Ahmad was also first-rate. He was respective of my privacy, yet, very candid about the process of financing. In short, I felt in control, comfortable, and respected...because of this, I would recommend the team at Imperial Chevrolet to anyone. Thanks, again, guys! More

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unbelievable experience I wanted a fairly new car, but was skeptical of any car dealership. Imperial Chevrolet put my fears to rest. What a great team-Brian Sceviour, Ahmad A I wanted a fairly new car, but was skeptical of any car dealership. Imperial Chevrolet put my fears to rest. What a great team-Brian Sceviour, Ahmad Al-Jallad and Bruce D'Ambra were fantastic at making my first new car purchase a success. I got the Chevrolet sonic I wanted and I haven't stopped smiling. I have already recommended Imperial Chevrolet to several people and will continue to do so. They wanted to sell a car and I wanted to buy one. These three great guys help me make that happen. I will be returning in the future to just this dealership. I found them to be well versed, knowledgeable and fun. More

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I can not thank you two enough Scott Bregnard Jr. and Ahmad One of the biggest mistakes I have ever made was buying a 2012 Ford Focus and I'll tell you why. 1. It is not a car that I found to be appealing visua One of the biggest mistakes I have ever made was buying a 2012 Ford Focus and I'll tell you why. 1. It is not a car that I found to be appealing visually 2. I did not like what my payments were going to be and 3. it ended up being the biggest headache for the past 3.5 years. I was out with some friends from work one night when i met Scott and we hit it off right away. I'm not an easy sell when it comes to friendships or even just spending time with people in general but he won me over and here's why; he is a down to earth, no xxxxxxxx, helpful guy. That night we got on the topic of cars and I was complaining about my car essentially sharing my headache with him... now that I think about it that wasn't very nice to do to him on his day off. He was all about it came in my car we went for a ride to his in the parking lot and he said don't worry about it you can come in and see my service department and we'll do everything we can to take care of you. Long story short just a few days later I was over at Imperial Chevrolet with my ford we went out with a technician and then decided to take a look at some cars since I was already there anyways. The first car I looked at was a used 2015 Chevy Cruze LTZ black with black/brown two tone leather interior; the thing had all of the bells and whistles but I told myself there was no way I could afford that as I was going to be upside down from my ford as it is. So we looked around at a few other cars and Scott told me we could go take the car I fell in love with out for a test drive if I wanted. Well after that I didn't want to leave the dealership without that car. I went into the finance office with the glass half empty for sure... well Ahmad had my back that's for sure. Just when I doubted these two they showed me that they would take care of it! Well guess what I left that night with the car that I belonged in :) I am so unbelievably happy with not only my experience but also my vehicle! Feels good to be driving in something that I'm not embarrassed of and most of all something that is safe and reliable. Oh and of course Tom Sollicito thanks for the gift card to the diner and being there every step of the way between both Ahmad and Scott. I appreciate everything all of you did for More

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No pressure, friendly car buying experience this is the 6th car we've purchased from Imperial and, as usual, it was an easy and non- stressful experience. Our salesman didn't try to confuse us this is the 6th car we've purchased from Imperial and, as usual, it was an easy and non- stressful experience. Our salesman didn't try to confuse us with a lot of numbers - just very straight forward pricing. The manager was willing to negotiate without a lot of wasted time. All in all, we were treated like valued customers and that means a lot. More

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