Ahmed Alkhafaji

Van Chevrolet Buick GMC responded

Thank you for sharing your wonderful experience! We're thrilled that Marco, Lorenzo, and Ahmed provided exceptional assistance in helping you find the perfect car and secure a great deal. Your positive feedback means so much to us, and we truly appreciate you recognizing our team's dedication.

Van Chevrolet Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service excellent and that our sales team made you feel comfortable without any pressure. At Van Chevrolet, we believe in building genuine relationships with our customers, and your comments reflect exactly the experience we strive to provide. We appreciate you taking the time to share your thoughts!

Van Chevrolet Buick GMC responded

We are grateful for your wonderful feedback about working with our team. It means so much to know that we made things straightforward and created such a positive experience for you. Your kind words about our team being great to work with truly brightens our day. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

Van Chevrolet Buick GMC responded

We are utterly delighted to hear about your daughter's excitement with her new vehicle! It sounds like she put in tremendous effort working at the restaurant, and finding the perfect car after comparing different options makes this reward even more meaningful. Your experience with the negotiation process and ultimate satisfaction with reaching an agreement reflects the kind of partnership we value with our customers. We hope your daughter enjoys many safe and happy miles in her new car.

Van Chevrolet Buick GMC responded

We are thrilled to hear about your positive experience with us! Your feedback about the speed and efficiency of our service means so much to our team. We understand how valuable your time is, and we're delighted that we were able to have everything prepared and ready for your visit. It's wonderful to know that our preparation made your dealership experience smooth and hassle-free. Thank you for taking the time to share your experience - feedback like yours motivates us to continue providing excellent service to all our customers.

Van Chevrolet Buick GMC responded

We are delighted to hear that you had such a positive experience initially and rated your visit at 99%. It means a great deal to us that Franco, Ahmad, and the rest of our team worked hard to provide you with excellent service during your pickup purchase. We understand how disappointing it must have been to receive an unexpected follow-up call that changed your feelings about your overall experience with us. Your feedback about this interaction is valuable, and we take situations like this seriously. The professional manner in which our team members communicate with customers is extremely important to us. We appreciate you taking the time to share your feedback and will look into this internally.

Van Chevrolet Buick GMC responded

Thank you for the wonderful review! We're thrilled you had a great experience and would recommend us to others. Your satisfaction means everything to our team, and we look forward to serving you again!

Van Chevrolet Buick GMC responded

Thank you for the positive feedback! While we didn't have your desired vehicle on our lot initially, we're glad our team could reach out to other dealers to find exactly what you were looking for. We're committed to going the extra mile for our customers, and we're thrilled we could help you find the perfect match. Thank you for choosing Van Chevrolet!

Van Chevrolet Buick GMC responded

Thank you for the positive feedback! We're thrilled the buying process was so easy for you. We look forward to serving you again for your next vehicle!

Van Chevrolet Buick GMC responded

We’re sorry to hear that your experience did not reflect the smooth, professional process we aim to provide. Our intent is always to clearly communicate trade-in and lease terms and work toward resolutions that respect customer expectations, and feedback like yours helps us review these processes. Please contact our Service Director, Daniel Sanchez at customerrelations@vanbuickgmc.com if you would like to discuss this further.