Ahmed Zeghmi | Page 3

The moment I walked in to this dealer ship they were very courtius they didn't try to get you to buy something that you didn't want. They sit down with you and tell you everything about what's going on. I wo courtius they didn't try to get you to buy something that you didn't want. They sit down with you and tell you everything about what's going on. I would recommend them to my family and friends. More

by Rudedude Verified Customer Verified Customer

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Went to negotiate a used car and they added $2200+ to the KBB value bc it had low mileage. Seriously?! The KBB values automatically account for and vary by mileage...so clearly this is a shady tactic to just KBB value bc it had low mileage. Seriously?! The KBB values automatically account for and vary by mileage...so clearly this is a shady tactic to just add more money to the overall price using a bogus justification. Typical used car sleazy tactics. Tried calling a Mgr John Yang. No response. The only good thing about this place is they let you test drive alone...so far that reason they get 2 stars instead of 1. But don’t expect fair deals here. They’re gonna gouge you. 11/12 Update: The Sales Mgr Ahmed contacted me. At first I was impressed by this. I was open to discuss the issue with him and I was also sincerely open to the possibility there may have been some misunderstanding. So I reached back out to him via text. However, I said a conversation would be pointless if he can't reproduce the piece of paper Paul showed me. That piece of paper showed 2 things: 1) their KBB value (which didn't even align with the KBB value I got from my official KBB app, but whatever that's not the main point)...and 2) a line item that added $2200 IN ADDITION TO the KBB value they provided. The line item was for low mileage. So to be clear....Paul was telling me that IN ADDITION TO the KBB value, they were adding an EXTRA $2200 because they car had low mileage. Ahmed was unable to reproduce this report for me. Personally this seems highly suspicious. Surely all the sales reps use the same documents for every sale. And also, why didn't Paul simply confirm what I saw? It seems obvious he lied about it to Ahmed....so whereas I wasn't calling anyone a liar in my original review, now I am! It seems clear Paul wouldn't corroborate the quote sheet as I described it. So then Ahmed goes back and forth with me trying to ascertain what "low mileage" line item I was referring to and in the end, he refused to acknowledge my claim that they added $2000+ to the KBB value of the car because of a markup for low mileage. Then at that point, he had the AUDACITY to accuse me of making it up. This is extremely offensive to me. I know what I saw. There was a clear line item adding $2200 to the price of the car (on top of KBB value) for low mileage. I saw with my own tow eyes. I discussed it with Paul at length. It was the core of our negotiating problem. I'm 100% positive what I saw. Then this guy has the nerve to call me a liar? I took precious time out of my day to give this guy an honest chance to explain himself. I listened to him openly and with a clean slate...and in the end he called me a liar. What an enormous waste of my time. Clearly the sales rep covered up the low mileage markup when his boss asked about it...and then clearly Ahmed refused to be accountable for it. Instead he decided to claim I was a liar who randomly decided to attack some small town used car dealership for no apparent reason. What a joke. So after he refused to reproduce the document with the line item I was referring to, and then proceeded to call me a liar...I then told him to eff off, and I blocked his number. Clearly this guy was wasting my time with insults and no accountability...so I ended the conversation. So now my original 2 star review has been downgraded to 1 stars. I'd give it 0 stars if I could. Bottom line, my experience with this dealer tells me they use shady tactics to gouge customers. If they simply told me they were marking up the price (above KBB) based on market demand, or bc WRX's are more expensive in the PNW, or because they have other offers already, or anything else along those lines...then I simply would've accepted a legitimate reason like that. But instead, they claimed the car is worth more than KBB value because it has low mileage. That makes no sense! It's a bogus excuse to markup the price. Then my 2nd problem was getting harassed and called a liar by the sales manager because I wrote an honest review. Ridiculous. P.S. I got a PPI on the WRX and it had major frame damage, major cosmetic issues, and a $1500 timing belt due...and they still asked $2000 above KBB! Enough said. More

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At your auto shop dealership you had some amazing cars I found exactly what I was looking for my sales person was courteous and professional and he had excellent customer service I would gladly recommend an found exactly what I was looking for my sales person was courteous and professional and he had excellent customer service I would gladly recommend any family member or friend to purchase a car it’ At your establishment More

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Great car buying experience. Would definitely invite friends and family. I’m very satisfied. It was a please working with Carlos. Very friendly and easy going. Ask for Carlos! friends and family. I’m very satisfied. It was a please working with Carlos. Very friendly and easy going. Ask for Carlos! More

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Friendly and knowledgeable. No pressure felt by Kishan, he made my experience fun and painless! Easiest buying process I have ever experienced. Finance Manager was a pleasure to work with. he made my experience fun and painless! Easiest buying process I have ever experienced. Finance Manager was a pleasure to work with. More

by Alana Boyd Verified Customer Verified Customer

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I really appreciated the great attitude from my salesman Terril Hall. He was able to get me the perfect vehicle, one that I have been wanting for a long time but hestitant to buy. I found that he explained Terril Hall. He was able to get me the perfect vehicle, one that I have been wanting for a long time but hestitant to buy. I found that he explained the process thoroughly. I was also pleased because the process was very fast. Now I can safely drive around in a great looking car! I highly recommend First National fleet! Thank you to the wonderful team that made it possible for me to drive away with a new vehicle. More

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I like it there pretty coo over here😁 they helped me a lot. I recommend people coming over great customer service. I'll look forward to working with them again 😊 lot. I recommend people coming over great customer service. I'll look forward to working with them again 😊 More

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Great people friendly oriented and caring yet they are very professional It is cool place they a wide variety of cool cars to choose from.they are very dedicated.thank you all thank you Katem very professional It is cool place they a wide variety of cool cars to choose from.they are very dedicated.thank you all thank you Katem More

by Hafid.ibrahim Verified Customer Verified Customer

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This is the second time I purchased my vehicle from First National Fleet & Lease and the experience was just as exceptional as the last! Just like my first purchase, they got me into the right vehicle for th National Fleet & Lease and the experience was just as exceptional as the last! Just like my first purchase, they got me into the right vehicle for the right price and they made the transaction seem less. Thank you again to everyone at First National! More

by Yaseen Verified Customer Verified Customer

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Great first time experience! My Sales Representative Kishan worked with the General manage to get my Interest rate as low as possible AND also gave me advice on to get my interest rate even lower on my Kishan worked with the General manage to get my Interest rate as low as possible AND also gave me advice on to get my interest rate even lower on my next my purchase! More

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