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Aj Nelson

Overview Reviews (624) Inventory (244)

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Aj Nelson

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

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4.8

624 Reviews

Overview Reviews (624) Inventory (244)

4.8

624 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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624 Reviews of Aj Nelson

May 21, 2025

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Employee Rating

It an amazing experience I was in and out like a breeze. AJ knew what to do AJ knew what to do More

by manhalia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 22, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We’re glad AJ and the team at Bell Road Mitsubishi made your visit quick and easy. We appreciate your feedback and look forward to serving you again!

May 21, 2025

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Employee Rating

The place is too expensive and they nickel and dime you on every single service. on every single service. More

by JK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jamison Hill

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May 22, 2025 -

Bell Road Mitsubishi responded

Hi, Thank you for your feedback. We’re sorry to hear you feel that way. At Bell Road Mitsubishi, we strive to provide fair and transparent pricing for all our services. If you’d like, we’d be happy to discuss your concerns directly to see how we can improve your experience.

May 20, 2025

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Employee Rating

Always lets me know what my next major services are, but never pressures me to do them then and there never pressures me to do them then and there More

by stone.emily

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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May 21, 2025 -

Bell Road Mitsubishi responded

Thank you, Emily! We’re glad to hear you appreciate how we keep you informed about upcoming services without any pressure. We look forward to continuing to provide you with great care at Bell Road Mitsubishi!

May 20, 2025

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Employee Rating

Great service, but AJ is the literal best agent very professional and nice he definitely deserves a raise professional and nice he definitely deserves a raise More

by AMETHYSTMENDOZA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Aj Nelson

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May 21, 2025 -

Bell Road Mitsubishi responded

Thank you, Amethyst! We’re happy to hear you received great service and agree that AJ is truly the best. We appreciate your kind words and your support of our team at Bell Road Mitsubishi!

May 14, 2025

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Employee Rating

Every time I bring my cars there, I am treated VERY well. The staff is always helpful and friendly! The staff is always helpful and friendly! More

by Mizzmandy365

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Aj Nelson

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May 15, 2025 -

Bell Road Mitsubishi responded

Thank you for your continued trust! We're so glad to hear that you consistently have a positive experience and that our team is helpful and friendly each time you visit Bell Road Mitsubishi.

May 14, 2025

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Employee Rating

Bell rd Mitsubishi is a very giid dealership. That's why we are returning customers due to the courteous sales,financing, and service departments. That's why we are returning customers due to the courteous sales,financing, and service departments. More

by chrismurillo60

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Tongson, Rafi Moochi

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May 15, 2025 -

Bell Road Mitsubishi responded

Thank you, Chris! We truly appreciate your loyalty and kind words about our sales, finance, and service teams. It means a lot to have you as a returning customer at Bell Road Mitsubishi!

May 13, 2025

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Employee Rating

Great service provided by experts. Pricing very competitive and provided before the work started. Fixed by brake problems and contacted me when Mitsubishi was ready to pick up. Pricing very competitive and provided before the work started. Fixed by brake problems and contacted me when Mitsubishi was ready to pick up. More

by ctredway2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill, Ash Salaita, Rafi Moochi, Beannyth Macias

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May 14, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We're glad our team provided expert service, transparent pricing, and timely communication throughout your visit. Happy to hear your brake issues were resolved smoothly. We appreciate you choosing Bell Road Mitsubishi!

May 13, 2025

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Employee Rating

Quality work performed on my 2023 Mitsubishi mirage in phoenix of Arizona. I appreciate the work phoenix of Arizona. I appreciate the work More

by mmkolie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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May 14, 2025 -

Bell Road Mitsubishi responded

Thank you for the kind words! We're glad to hear you were satisfied with the quality work performed on your 2023 Mitsubishi Mirage. We appreciate your support and are proud to serve you here at Bell Road Mitsubishi in Phoenix!

May 12, 2025

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Employee Rating

Great service and Friendly staff Especially, reception lady was very kind and helpful to get the disinfecting wipes for me, much appreciated 👍 lady was very kind and helpful to get the disinfecting wipes for me, much appreciated 👍 More

by CAMPBELLYPJ788

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for the wonderful feedback! We're glad our team, especially our kind and helpful receptionist, made your visit a positive one. We appreciate you choosing Bell Road Mitsubishi!

May 12, 2025

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Employee Rating

I Always get/have great service when I come in. Everyone is always nice, and I feel taken care of. Everyone is always nice, and I feel taken care of. More

by EvaLe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for the great feedback! We're glad to know you always feel well taken care of and welcomed by the team at Bell Road Mitsubishi. We appreciate your continued trust in us!

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