Ajay Kern

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by rj13bh Verified Customer Verified Customer

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I wouldn't buy a wheelbarrow from this dealership. I called them on 10/31/25 to inquire if a vehicle they had listed was available, the sales person (Niko) advised me that it was. I told him that my w I called them on 10/31/25 to inquire if a vehicle they had listed was available, the sales person (Niko) advised me that it was. I told him that my wife and I would be coming in the following day from Youngstown Ohio (a two hour drive) to look at it, the following day (Saturday 11/1/25) I called him at approximately 12:30 pm to ensure that it was still available. He insured me that it was, I advised him that we would arrive at the dealership around 1:30pm. Niko told us he would bring the vehicle to the front and prep it. When we arrived, Niko met us at the door and advised us the vehicle had just been sold, but they had many other vehicles to look at. He claimed he was going to call us. But he didn't. That would of been nice! he would of saved me a four hour round trip and $35 in gas and tolls, and saved me from wasting my Saturday. As far as I'm concerned Kenny Ross Mazda is the kind of Dealership that makes you hate buying a car, and I would never do business with them or recommend them to anyone. More

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The sales staff, especially Akay Kern, was great to work with. They didn’t make us feel pressured or stressed when looking to buy. with. They didn’t make us feel pressured or stressed when looking to buy. More

by jmf71188 Verified Customer Verified Customer

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