Al Abbas | Page 5

We were treated very well!!Faris was FANTASTIC!!We got We were treated very well!! Faris was FANTASTIC!! We got a fair deal and still have substantial warranty left on a certified Elantra! I’ll be back! We were treated very well!! Faris was FANTASTIC!! We got a fair deal and still have substantial warranty left on a certified Elantra! I’ll be back! More

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Really liked the customer service. Very helpful and informative. They worked with me on finding the best car to fit me and my family’s needs. informative. They worked with me on finding the best car to fit me and my family’s needs. More

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Very professional group. They know their products well and are very informative. They have followed up with me several times to be sure that I am happy with my new vehicle. and are very informative. They have followed up with me several times to be sure that I am happy with my new vehicle. More

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Eric did a great job!!! He was on point I went there and got what I wanted. Everyone there at Napleton was nice and helpful thanks. got what I wanted. Everyone there at Napleton was nice and helpful thanks. More

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Never have I ever... felt so disgusted, devalued and disrespected while making a large purchase! I honestly had to take a day before writing this review, as I did not want to meet ignorance with ignoran disrespected while making a large purchase! I honestly had to take a day before writing this review, as I did not want to meet ignorance with ignorance. Before I explain what went wrong, I’d like to share everything that was right... 1. Jon Smith was an amazing sales man and such a true gentleman! He was the main reason I didn’t walk away, he was understanding and supportive every step of the way. 2. Al, General Manager: I thank you for your understanding and respect. I also appreciate you for addressing the issue immediately. 3. Bryan (Finance Director) and Brian (Sales Manager) were both great as well and truly put my mind at ease after dealing with the madness and disrespect. Now let me share the problem that I was faced it while spending MY hard earned and honest money to purchase a new vehicle. After working with Jon and having a great experience, his supervisor Jason Anderson (pictured below) came over to “finalize” the deal and instantly I was met with what I felt was pure racism, hatred & blatant disrespect. Jason made comments to me like “I’m doing you a favor (I’m spending my money, you aren’t doing me a favor sir!), you need to jump on this deal (as if this same “deal” does not exist in any other dealership), I’m surprised you were even approved with so many open loans (check my income again, I provided my pay stubs)”. Additionally, I was told that my personal check was not acceptable for my down payment and they were going to have a porter take me to the bank to get a cashiers check. I have purchased several cars in the last twenty years (on average I purchase a new car every 3 years) and I have never in life been treated like this! However, in spite of how I felt I still made the purchase because I refused to let Jason’s ignorance have any power or authority over me and my decision to purchase the vehicle that I wanted! I’d like to just say this in closing... Jason Anderson, you were clearly breastfed racism at your mother’s bosom as you came at me with your pathological DNA! In the words of Coretta Scott-King “Hate is too great a burden to bear. It injures the hater more than it injuries the hated.” Even in your apology you were disrespectful! No one deserves to be disrespected, you don’t have a right! The next time you make the conscience decision to be disrespectful my advice to you is as follows; Don’t be sorry, be careful! More

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My experience purchasing a new car at Napleton Valley Hyundai could not have been better. Sales consultant Ben Marlowe was professional, thorough and thoughtful. His attentiveness made for a great experi Hyundai could not have been better. Sales consultant Ben Marlowe was professional, thorough and thoughtful. His attentiveness made for a great experience. General manager Al and finance manager Brian made sure my transaction was handled with easy. I would recommend Valley Hyundai to anyone who asks. More

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I have bought many cars in my lifetime and I have by far received the best customer service from Nizar. I am happy with my purchase. received the best customer service from Nizar. I am happy with my purchase. More

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Jordan The person that I made me feel so at home and so welcomed and he told me basically all the things that I need to know about the car and also help me in choosing the right car. Car dealerships need p welcomed and he told me basically all the things that I need to know about the car and also help me in choosing the right car. Car dealerships need people like Jordan you’re very caring he’s not pushy. He gave me the opportunity to take my time and to think of my options. More

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Nizar was friendly and open to discuss about client's concerns. Not pressuring. Had ears to hear. Very good experience with him. His manager was also helpful & understanding. Thank you! concerns. Not pressuring. Had ears to hear. Very good experience with him. His manager was also helpful & understanding. Thank you! More

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Great Service, I wasn’t planning on buying today but I’m SOLD! It was very quick and I’m so happy with my purchase! SOLD! It was very quick and I’m so happy with my purchase! More

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