Al Brumn

The dealership service is excellent. I have 3 new cars from here, always good service. However, the inability to get needed parts from Jeep was a big problem in this case. I lost the us I have 3 new cars from here, always good service. However, the inability to get needed parts from Jeep was a big problem in this case. I lost the use of my car for 3 months. A loaner vehicle was not offered which left me without the car for months. It is unacceptable to sell warranties on cars and not be able to service the problem. Most of the issue involved sensors that were unobtainable from the manufacturer. I wasn’t able to get the required Penna car inspection because of this issue with getting parts. Jeep needs to step up and ensure the dealership can treat customers- loyal and repeat customers- well and ensure they are taken care of in a responsible way. I think getting a loaner car was needed because the problem was a corporate issue. In this evolving technological arena, upgraded service is needed when supply chains fail. It will come back to bite dealerships to leave customers stranded. More

by DANDEELY Verified Customer Verified Customer

Report | Print

Sahar is excellent at listening to her customers needs, and respectfully propose solutions; in my case, she said she did not have a solution to what I was looking for, but a few weeks later she called me a and respectfully propose solutions; in my case, she said she did not have a solution to what I was looking for, but a few weeks later she called me and said she was ready with a great solution, I ended up leading 2 vehicles from her. Great follow up, organized and respectful. More

Report | Print

Absolutely wonderful service and always exceeds our expectations! Highly recommend this dealership, will always refer them! expectations! Highly recommend this dealership, will always refer them! More

by CINDYBATKO Verified Customer Verified Customer

Report | Print

.Marci did a fantastic job of.scheduling me. When I arrived, she was hospitable, prompt, and very dedicated to taking care of my vehicle in a timely manner. Marci needs to be commended for her commit arrived, she was hospitable, prompt, and very dedicated to taking care of my vehicle in a timely manner. Marci needs to be commended for her commitment to the dealership and more importantly, the customer! More

by MSILIANOFF Verified Customer Verified Customer

Report | Print

Sarah was wonderful, great personality. Professional and made you feel comfortable with make a big purchase. She was Amazing! Thank you ! Professional and made you feel comfortable with make a big purchase. She was Amazing! Thank you ! More

by Hounds83 Verified Customer Verified Customer

Report | Print

Everyone at dealership was very helpful and friendly. they took the time to explain everything. they took the time to explain everything. More

by Chuck Verified Customer Verified Customer

Report | Print

Trusted service Great people Good place to do business Would not go anywhere else Thanks business Would not go anywhere else Thanks More

by FJWISLICK Verified Customer Verified Customer

Report | Print

Very nice people, helpful and always take my car on time. I will always be back for service. I will always be back for service. More

by FRANK.THURNER Verified Customer Verified Customer

Report | Print

Al helped us find the perfect vehicle, going way out of his way, for the 2nd time. He's a good guy. Sahar has been very kind and helpful getting us acquainted with our new Jeep. A text away for getting all his way, for the 2nd time. He's a good guy. Sahar has been very kind and helpful getting us acquainted with our new Jeep. A text away for getting all questions answered. Very positive experience. Much appreciated. More

Report | Print

Pleasurable experience, they went the extra mile to find the exact vehicle I was looking for. the exact vehicle I was looking for. More

by edaugusty Verified Customer Verified Customer

Report | Print