Al is an absolute pleasure, extremely knowledgeable on
the vehicle we were buying, and had an answer for any question we asked.
the vehicle we were buying, and had an answer for any question we asked.
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by jamesquezada92
AL was polite,helpful and good person all around.
He deserves a raise possibly a promotion.
He deserves a raise possibly a promotion.
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by Joe
Jul 21, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your experience with us, Joe. We are thrilled to hear about your positive interaction and that you found Al to be courteous and supportive. Your feedback about his helpfulness and character means a great deal to us at Crest INFINITI. We truly value customers like you who recognize exceptional service, and we will make sure to share your kind words with our team. Your recommendation regarding recognition is appreciated and will be passed along to management.
As a woman I would send all of my friends to buy a
vehicle at Crest Infiniti my sales associate was very very helpful and my financial assistance was very very helpful and all of the people I met were
vehicle at Crest Infiniti my sales associate was very very helpful and my financial assistance was very very helpful and all of the people I met were very very nice and friendly I would give them two thumbs up and keep coming back if I needed another vehicle
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by ktr500968
Other Employees Tagged:
Kayla Cadenhead
Jul 17, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our team to be so helpful and friendly throughout your vehicle purchase journey. It means the world to us that you felt comfortable and supported during your visit, and we truly appreciate your kind words about both your sales associate and financial assistance team. Your recommendation to your friends speaks volumes, and we are honored to have earned your trust and satisfaction. We look forward to serving you again in the future and continuing to provide the exceptional service you experienced.
Al was very helpful during this buying process.
He kept me informed of what was going on. The only issue was the person who ran my credit, possibly his manager. He refused to allow an offsite pre p
He kept me informed of what was going on. The only issue was the person who ran my credit, possibly his manager. He refused to allow an offsite pre purchase inspection, and gave no explanation as to the reason why. This dealership failed to disclose rear bumper damage in addition to a cracked trim piece on the trunk.
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by turtlebacons
Jul 16, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your feedback about your recent experience with us. We are pleased to hear that Al provided helpful service and kept you well-informed throughout your buying process.
We understand your frustration regarding the pre-purchase inspection policy and the lack of explanation provided. We also take the disclosure of vehicle condition very seriously, and we are sorry to hear that you feel the condition of the vehicle was not properly communicated to you during your purchase.
Your feedback helps us identify areas where we can improve our processes and communication. We value your business and appreciate you bringing these concerns to our attention.
From the moment I walked in, Jeannie made me feel
welcomed and taken care of. She was friendly, knowledgeable, patient, and genuinely interested in helping me find the right car for my needs — not ju
welcomed and taken care of. She was friendly, knowledgeable, patient, and genuinely interested in helping me find the right car for my needs — not just making a sale. Her professionalism and warmth made the whole process smooth and enjoyable.
Dylan stepped in to help break down the financials, and I can’t thank him enough for his clarity and honesty. He explained everything in a way that actually made sense — no pressure, no confusion, just straight facts and real support. I appreciated how transparent and approachable he was through the entire discussion.
Jeremy, the finance wizard, made signing the paperwork surprisingly painless. He walked me through every document, answered all my questions, and made sure I understood exactly what I was signing. He was respectful of my time and truly efficient, without ever rushing me.
And then there’s Al — who brought the laughs and lightened the mood with perfect comedic timing. Car buying can be stressful, but Al made sure there were plenty of smiles along the way. A true vibe curator.
Together, this team made what could’ve been a stressful process feel effortless. I left with a great car, a great deal, and total confidence in the people who helped me get there. Highly recommend working with them — they’re the real deal!
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by T.VERNON0
Verified Customer
Verified Customer
Jul 15, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with our team. We are thrilled to hear that Jeannie made you feel welcomed from the very beginning and helped you find the perfect vehicle for your needs. Her dedication to understanding what you were looking for rather than simply focusing on making a transaction truly reflects our commitment to putting customers first.
We are delighted that Dylan was able to provide the clarity and transparency you needed when reviewing the financial details. His straightforward approach and honest communication are exactly what we strive for in every customer interaction. It sounds like Jeremy made the paperwork process smooth and efficient while ensuring you felt comfortable and informed throughout. His attention to detail and respect for your time exemplify the professional service we aim to deliver.
We love hearing that Al brought some laughter and positive energy to your experience. Car purchasing can indeed feel overwhelming, and having someone who can lighten the atmosphere while maintaining professionalism makes all the difference.
Your feedback about our team working together to create an effortless experience means everything to us. We are proud that you drove away not only with a great vehicle and deal but also with complete confidence in the people who assisted you. Thank you for recommending our team - we truly appreciate your trust in us.
Al was great to work with!
He was very knowledgeable, patient and answered all my questions.
He was very knowledgeable, patient and answered all my questions.
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by jcham
Jul 14, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your positive experience with Al. We are delighted to hear that he provided you with knowledgeable service and took the time to patiently address all of your questions. Your feedback highlights the dedication our team members show in helping customers feel confident and well-informed throughout their experience with us. We truly appreciate your kind words and are glad we could provide you with the excellent service you deserved.
Best car buying experience EVER!
Al Conkleton made it feel easy, fast and actually fun! Al was the most cheerful and positive person -- he went above and beyond to make us feel at ea
Al Conkleton made it feel easy, fast and actually fun! Al was the most cheerful and positive person -- he went above and beyond to make us feel at ease and taken care of through the whole car buying process. The inventory on the lot was very well maintained, you will find new and used vehicles all in superior condition. Everyone we met with from sales, management, service and finance were all extremely eager to help make this the best (and fastest!) it could be. All in all, it was the customer service experience you would hope to get from a luxury car dealership, but I left still feeling like I got a great deal on my vehicle and that I didn't have to spend more to be part of their club.
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by lifts_gabbles_0p
Jun 23, 2025 -
Crest INFINITI responded
We’re thrilled to hear about your fantastic experience! Al and the entire team strive to create a welcoming atmosphere, making the car buying process enjoyable. Thank you for sharing your thoughts; we appreciate your feedback and look forward to serving you again in the future!
i have bought approximately 60 vehicles in the last 60
years . Al is probably the best salesman i have dealt with. If you can ask for Al. I know I will.
years . Al is probably the best salesman i have dealt with. If you can ask for Al. I know I will.
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by jhp0630
Jun 17, 2025 -
Crest INFINITI responded
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Al. Our team strives to provide exceptional service, and it's great to know that Al made such a lasting impression. We look forward to assisting you again in the future!
The overall experience was nice.
Al never pressured me into purchasing options I wasn't interested in.
Al never pressured me into purchasing options I wasn't interested in.
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by jason.mcglamery
Verified Customer
Verified Customer
Jun 12, 2025 -
Crest INFINITI responded
Thank you for your feedback, Jason! We're glad to hear you had a nice experience and appreciated Al's approach. Your satisfaction is important to us, and we look forward to assisting you again in the future!
al.
conkleton was great! Excellent customer service. I came in about 1 month and wasn’t ready to buy and saved his information and when I was ready a mont
conkleton was great! Excellent customer service. I came in about 1 month and wasn’t ready to buy and saved his information and when I was ready a month later I came to look for him and was so excited to buy my QX80.
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by DAVINAHARRELL
Verified Customer
Verified Customer
Jun 10, 2025 -
Crest INFINITI responded
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Al. It’s fantastic that you felt supported throughout your buying journey, and we are delighted that you chose to return to us for your QX80. Enjoy your new vehicle!