Aladdin Faruque | Page 5

The experience was great. Aladdin was great at helping me to find the vehicle I was looking for. Aladdin was great at helping me to find the vehicle I was looking for. More

by JDOVELL0001 Verified Customer Verified Customer

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They took good care of me and it was a pleasure buying a car from them five stars car from them five stars More

by ERICHALLMS70 Verified Customer Verified Customer

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Sales experience was good, the car trunk is broke and received a we owe to fix the trunk. I have called everyday for 4 days and left messages with the person that is supposed to handle this and not heard received a we owe to fix the trunk. I have called everyday for 4 days and left messages with the person that is supposed to handle this and not heard anything back. Feel like I’m getting the run around. The next step is to contact the BBB. More

by RIPPYDECK Verified Customer Verified Customer

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He was very good sales man I like buying cars from him he has a good experience and he advised me has a good experience and he advised me More

by HUSSEIN chehade Verified Customer Verified Customer

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Aladdin Faruque was professional through the purchase process. They answered all my questions and had me out the door in a new truck in four hours. The valued my trade fairly and really just made the p process. They answered all my questions and had me out the door in a new truck in four hours. The valued my trade fairly and really just made the process easy. Highly recommend. More

by mike992 Verified Customer Verified Customer

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I had a great experience with Bomnin Chevy everyone was friendly and helpful and I actually had a good experience purchasing as vehicle from this dealer. friendly and helpful and I actually had a good experience purchasing as vehicle from this dealer. More

by JBOLLINGER89 Verified Customer Verified Customer

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Aladdin was friendly, helpful, and very kind and knowledgeable through the entire process. Excellent experience! knowledgeable through the entire process. Excellent experience! More

by SHORICK Verified Customer Verified Customer

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I found the selected car online and called for appointment, which was made through the answering sales rep. Upon my visit, the rep spent time to discuss the car and its potential purchase. He was appointment, which was made through the answering sales rep. Upon my visit, the rep spent time to discuss the car and its potential purchase. He was very pleasant, but his accent and conversational ability was somewhat difficult, and I am a patient person accustomed to foreign accents and English understanding. His manager joined us, which helped to answer questions, negotiate, and move things to a trade-in contract. There was no test drive or step-wise inspection or walkthrough of the car. I returned a few days later to complete the sale and complete my trade-in. I preceded my arrival by emailing a complete history of my trade-in along with delivery questions and requests. When I arrived, it seemed there was no car readiness or review of my correspondence. My questions and info/guidance was handled real-time with sales rep and manager. Sales rep, OnStar rep, and I had much difficulty with walkthrough of online OnStar setup. OnStar services, owner registration and requirements, and car startup turnover process were not described earlier and was further compromised by inconsistent conversational clarity. Sales rep received manager assistance with OnStar setup and answering remaining car operational questions, and conducting test drive. My overall assessment of the sale experience is it was awkward throughout. Sales rep and manager were friendly, professional gentlemen with general knowledge of the car model being sold; however, both lacked familiarity with specific operational functional capabilities and setup of fundamental car model aspects. I found myself answering my own questions real-time through joint discovery with the sales team. I am patient, but expect more familiarity and attention to readiness detail than I experienced. Other than online, no hardcopy quick-start or more detailed owner manual, OnStar, or dealer/services documentation was provided, although finance department tried hard to sell a wide range of post purchase services and packages. Sales manager offered to order full owner manual. License plate transfers were not completed during turnover and only one key fob was provided; no followup yet from agency and I will be out of country till end of September. With my prior Corvette purchase, seller agency provided a number of new-owner offers, including at-home garage door opener setup of car transmitter, logo ball cap, embroidered golf-type shirt, and GM-subsidized Spring Mtn multi-day behind-the-wheel Ron Fellows performance driving school with condo. Other than water, none of these were offered/provided nor anything to eat or drink during two visits. This questionnaire lacks "Not Applicable" as a choice for responses; home delivery was not described or offered. More

by surferjoetoo Verified Customer Verified Customer

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Good customer service. We are happy with the car. Thank you For your help. We appreciate it We are happy with the car. Thank you For your help. We appreciate it More

by mariosplumbing Verified Customer Verified Customer

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Great price on car. Good selection. Happy with purchase. Would recommend to other people buying a car Good selection. Happy with purchase. Would recommend to other people buying a car More

by creeksidemotox Verified Customer Verified Customer

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