Aladdin Faruque | Page 4

Very good service Xavier is excellent salesman he answer all my questions thank you very much all my questions thank you very much More

by bandh770 Verified Customer Verified Customer

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As an out-of-state buyer, I drove 7 hours to purchase a $70k+ pre-owned diesel truck. The vehicle had poor preparation: scratches on clear coat, damaged rim, screw in tire, severely underinflated tires (ca $70k+ pre-owned diesel truck. The vehicle had poor preparation: scratches on clear coat, damaged rim, screw in tire, severely underinflated tires (causing steering shake), sold with low fuel (1/8 tank), and DEF at 3/4 full—"it's not a new car" was the excuse from Bomnin. This is the first vehicle I've purchased that didn't have a full tank upon delivery, and for the $1000 dealer fee, I thought they could have done a better job. I negotiated price down based on condition. Slow-Slow-Slow process, almost 6 hours from beginning to end at the dealership. Struggle session in financing where the unwillingness of the dealer to match an advertised BOA rate with their BOA financing at the dealership was explained as "the dealership has to make money". This was negotiated and magically they matched the advertised rate. Worst part: I explicitly requested (in person and then in emails, including my insurance agent) that DMV paperwork go to my authorized agent for same-day registration/plates, avoiding weeks of delay. They assured me they'd coordinate, but sent it directly to my state's DMV instead. Now, 3 weeks later, no plates, and the temp tags are expiring. To add to this I found out the tags are invalid in my state per my insurance agent! Dealership broke their promise, leaving me at risk of driving illegally. Price was fair after negotiation, but lack of PDI and especially mishandled out-of-state registration made this frustrating. More

by jmesssvc Verified Customer Verified Customer

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Xavier was extremely helpful with my purchase. I told him exactly what I was looking for and he went the extra mile. The guy is a renowned professional and a great salesman. I’ve dealt with many a I told him exactly what I was looking for and he went the extra mile. The guy is a renowned professional and a great salesman. I’ve dealt with many and this guy has charisma and what it takes to sell cars More

by Jesterjames1977 Verified Customer Verified Customer

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HORRIBLE! !!! They wouldn't work with us on pricing, they advised us that the extended warranty we purchased would be 8yrs. After arriving home, I called to con !!! They wouldn't work with us on pricing, they advised us that the extended warranty we purchased would be 8yrs. After arriving home, I called to confirm the warranty with the company and the dealership made it for only 2 years!! I called the dealership back, they then could only change the warranty to 5 years, REFUSED to do the 8 years they charged us for! They refused to give us any money back! Also, they said the vehicle didn't need any work, 1 week after I had to get new rotors and pads bc they were rusted through! I called after I found this out, asking to speak to MULTIPLE people and managers, NO ONE will call me back. NEVER AGAIN! Do yourself and favor and DO NOT GO TO THIS DEALERSHIP! Lies, Lies, Lies! Horrible!!! More

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No pressure and a very Easy trade and sale process. Second time buying from them. Second time buying from them. More

by CHPARR20 Verified Customer Verified Customer

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Alluding was fantastic to work with. He made the process sime and easy!! Truly appreciate the service. He made the process sime and easy!! Truly appreciate the service. More

by JB Verified Customer Verified Customer

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Great all parties we dealt with were great people to work with got what we wanted with got what we wanted More

by TLBOSTIC Verified Customer Verified Customer

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My experience was really good. It was my first service experience. Every thing went well. It was my first service experience. Every thing went well. More

by Kalyan Verified Customer Verified Customer

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Sales representative Aladdin was great, knowledgeable and helpful. I highly recommend using Aladdin with it comes to purchasing you next vehicle. helpful. I highly recommend using Aladdin with it comes to purchasing you next vehicle. More

by BLKSCI1 Verified Customer Verified Customer

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Good location, great selection. Staff were helpful and attentive. Alauddin went above and beyond for us. Staff were helpful and attentive. Alauddin went above and beyond for us. More

by stephanierenalds Verified Customer Verified Customer

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