Alain Alfanso
Alain Alfanso at Steve's Hometown Toyota

Alain Alfanso

Sales Consultant

Steve's Hometown Toyota

313 SE 13th St
Ontario, OR 97914

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Alain Alfanso

March 19, 2026

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Employee Rating

The oil change and the video I recieved so I could see what was done was eye-opening because when I told service not to touch my tires Jose did just the opposite, He checked my wild peak tires and reduced More

by Levi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Les Foale, Hanis Bowens

Mar 19, 2026

Steve's Hometown Toyota responded

Levi, we apologize for the mix-up regarding your tires. We truly value your feedback and will use it to improve our services. Thank you for choosing Steve's Hometown Toyota, and we hope to have the opportunity to serve you again!

March 17, 2026

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Never a complaint, always easy to work with and get service done, always courteous and explain all that has been done More

by cowgirlcutie45
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2026

Steve's Hometown Toyota responded

Thank you for being a loyal customer and sharing your great feedback about our team! We appreciate your support and look forward to seeing you again at Steve's Hometown Toyota. Safe travels!

March 10, 2026

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Alain was our salesman. He took our deposit, and our Rave 4 came in as scheduled. Everything went smoothly because we completed some of the paperwork online before picking More

by cherylrachetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 11, 2026

Steve's Hometown Toyota responded

Cheryl, hearing your feedback has made our day! We are so glad Alain provided you with a seamless sales experience. Thank you for choosing Steve’s Hometown Toyota and for making the drive to see us! Enjoy your new RAV4! Safe travels!

March 04, 2026

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Very professional and helpful I will definitely recommend Steve's hometown toyota to family and friends More

by bladeclark49
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Recommend Dealer
Yes
Mar 05, 2026

Steve's Hometown Toyota responded

Thank you for your kind words! We look forward to seeing you again at Steve's Hometown Toyota. Safe travels!

March 03, 2026

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Everyone is very helpful and easy to work with. I was also helped with my toyota app everything was checked. Thank you More

by adzikmund
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Recommend Dealer
Yes
Mar 04, 2026

Steve's Hometown Toyota responded

Thank you for choosing Steve's Hometown Toyota and for sharing your feedback on our team. Please let us know if we can help you with anything else! Safe travels!

February 24, 2026

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Alien and Kevin were very helpful in getting my all most new 2025 Tundra sr5 Trd offroad and the finance manager was helpful too and the sales manager was great too. More

by Levi
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 24, 2026

Steve's Hometown Toyota responded

Thanks for choosing Steve's Hometown Toyota, Levi! We’re glad Alien, Kevin, and the team helped you secure your 2025 Tundra SR5 TRD Offroad. Safe travels!

January 27, 2026

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The individual who helped me was very kind and welcoming. It was a very quick service. I was very pleased with every aspect of the experience. More

by Jessica McKee
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Recommend Dealer
Yes
Jan 27, 2026

Steve's Hometown Toyota responded

Hi Jessica, we're happy to hear about your positive experience at Steve's Hometown Toyota. Thank you for your business and we'll see you down the road.

January 20, 2026

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Good experience vs other larger dealers that I usually don't have good experiences when purchaing a vehicle due to high pressure salesman and poor sales management. Alain Alfanso and Shane Tufte are excep More

by montejackanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Tufte

Jan 21, 2026

Steve's Hometown Toyota responded

Thank you for the awesome review! We're glad you had a smooth experience with Alain and Shane! - The Team at Steve's Hometown Toyota

November 30, 2025

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Friendly, no pressure, knowledgeable showed me the options on my new car and how to us them. Set my phone up. Didn’t push me into something More

by tammy7092
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Les Foale , Matt Burtis

Dec 02, 2025

Steve's Hometown Toyota responded

Hi Tammy, we're glad our team made your experience easy and comfortable here at Steve's Hometown Toyota. We wish you many safe and happy miles ahead! See you next time!

November 28, 2025

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service at the front is very good and they work hard to understand what one is concerned about. More

by sltram2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Les Foale, Hanis Bowens

Dec 01, 2025

Steve's Hometown Toyota responded

We are thrilled to see your positive review! The Steve's Hometown Toyota team looks forward to your next visit with us. Take care!

Mar 19, 2026

sltram2500 responded

Thanks everyone for responding to my critique, errors are made and they will be forgotten by me at all times, it was just a slight mishap about my tires I am sure Jose was just trying to do what He thought needed being done we do not understand completely what has been aske. once agin thank you for caring about yoour customers and your employees too, my Tundra is great I am getting used to some of the difference there is between my Tacoma and trd off road technology of my sr5 CrewMax, there is so much to remember and I just like leaning as I go , it is a real nive truck, boy does it ride nice I put mor air in the tires and it made it even for a better ride, firm rides are my choice that is why I like trucks and nt cars .

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