Gus Mata

I came into Steve’s hometown Toyota knowing what I wanted and they made it happen. and they made it happen. More

by b.sylva.h Verified Customer Verified Customer

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I asked, no up sales, no haggling, no razzle dazzle. You have the rig I want, I'll pay asking. Send me the purchase packet, I'll pay for it before I fly in to pick it up. I want to spend :15 minutes at You have the rig I want, I'll pay asking. Send me the purchase packet, I'll pay for it before I fly in to pick it up. I want to spend :15 minutes at your dealership and be wheels up for home in SLC. Delivery day came, our flight got in 26 minutes early. Junior our sales guy, was curbside and picked us up in Boise as we walked out of the terminal. I bound the Tacoma with our insurance on the drive from the airport and eMailed the proof of insurance to Junior as he drove us to Ontario. Matt from finance met us as we were taking our seat belts off. I handed him his signed documents he overnighted me. We began the delivery inspection. Three minutes later Matt handed me my documents back and two key fobs. "You're good to go." The Tacoma was immaculate. I had it inspected by a mechanic friend from Nampa the week before. Junior took our picture, and thirteen minutes in, we buckled up and left for home. Not only was the teamwork amazing, the vehicle was as described, no surprises. Honest consistent communication from all divisions, a rock solid deal which CANNOT be found ANYWHERE in Salt Lake City dealerships. Straight forward, honest, friendly people throughout Steve's Hometown Toyota's process. AND our 2023 Tacoma SR5 SX 4x2 delivered us 438 miles, home with 1/8th of their tank of gas to spare. It averaged 22 MPG at 80+ MPH, rode Cadillac smooth, was Ritz Carlton comfortable with 38 degree his and his controlled A/C, quiet as a library inside and a sheer pleasure to drive. I could not be more impressed. I have owned 16 GM vehicles. Today, I am a Toyota guy. And if I ever need another one I'll be buying it from Steve's Hometown Toyota, 438 miles away from home, you should too. More

by kwintone777 Verified Customer Verified Customer

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Was supposed to get me a second key a fob. Gives me a run around and a card to get it, but not for this area. NOT A GOOD PLACE TO DO BUSINESS WITH. Gives me a run around and a card to get it, but not for this area. NOT A GOOD PLACE TO DO BUSINESS WITH. More

by pwhath12 Verified Customer Verified Customer

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Nice place. Good person . I am recommended this place for car . The place is clean. Quit Good person . I am recommended this place for car . The place is clean. Quit More

by wilosspe Verified Customer Verified Customer

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Todo estuvo muy bien llegó el vehículo que se esperaba y ahora Manolo queda disfrutarlo a lo maximo ahora Manolo queda disfrutarlo a lo maximo More

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I had such a great experience here. I used to get my car serviced at another dealership, but so glad I made the change. Hometown was efficient, got the job done, explained everything th I used to get my car serviced at another dealership, but so glad I made the change. Hometown was efficient, got the job done, explained everything thoroughly, and helped me with things that the other dealership would not! Thank you! More

by finnigannoel Verified Customer Verified Customer

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Easy to deal with, got me exactly what I wanted highly recommend them to everyone! recommend them to everyone! More

by newdiver788 Verified Customer Verified Customer

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Ordered a truck and it was delayed. In the process my salesman was terminated. It made the process not go well. I basically compromised for a truck I didn’t order for almost $60k. Some In the process my salesman was terminated. It made the process not go well. I basically compromised for a truck I didn’t order for almost $60k. Some of my options were not on the truck and they talked about making it right. In the end I didn’t some of my options. If they would have made that right my review would be much more positive. But evidently an extra $500 was a bit to much for customer service. More

by firejenson939 Verified Customer Verified Customer

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Very nice very informative they did just what I wanted and very quickly thank you and very quickly thank you More

by tetommyboy62 Verified Customer Verified Customer

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Servicing is always comprehensive and they’re helpful in providing loaner cars. Very kind and very professional. providing loaner cars. Very kind and very professional. More

by mattwstringer Verified Customer Verified Customer

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