Alan Bradley

This was the best experience I've had purchasing a vehicle. From the minute I walked in the door, to driving away in my new Jeep, the staff was attentive, friendly and professional. Jerod was determin vehicle. From the minute I walked in the door, to driving away in my new Jeep, the staff was attentive, friendly and professional. Jerod was determined to find a vehicle that was perfect for me. He made time and worked around my schedule work. Alan in financing was also top tier, He had me smiling and at ease while we went through the paperwork. What a team! The entire process was above and beyond my expectations. I will be happy to recommend Suburban DJRT of Troy to family and friends in the future. More

Helpful 14

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My salesman, Ryan was great to work with. I struggled a bit with their sales manager but in the end was able to come to a satisfactory resolution. I struggled a bit with their sales manager but in the end was able to come to a satisfactory resolution. More

Helpful 17

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Anthony Abdullah was amazing to work with and from the moment I started working with him, I felt comfortable and confident in his hands. I was specifically looking for a Jeep Grand Cherokee and he was an moment I started working with him, I felt comfortable and confident in his hands. I was specifically looking for a Jeep Grand Cherokee and he was an expert on explaining all the different trim levels which really helped me finalize which jeep would be best for me. He made the whole process seamless and fast and I never felt like he was pushing me to make a decision. I also want to mention Alan Bradley in the finance department-he was great at explaining everything and ensuring I felt comfortable with all the paperwork. Thank you!!!!! I will be back next time! More

Helpful 17

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I had a great experience at this dealership; especially with Jarod Bell! I could never have gotten the car I truly wanted without his support and help through the process. Jarod went above and beyond and w with Jarod Bell! I could never have gotten the car I truly wanted without his support and help through the process. Jarod went above and beyond and worked hard to ensure I was happy. I cannot say enough about his kindness, work ethic, and overall welcoming demeanor that he shows every person he works with. If you need a new car, see Jarod!! More

Helpful 15

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Jarod was amazing. He was personable, professional, and honest. He is an excellent part of the team. I highly recommend him. He was personable, professional, and honest. He is an excellent part of the team. I highly recommend him. More

Helpful 12

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Purchasing our vehicle at Suburban was a great experience from start to finish. Everyone we interacted with was very helpful and accommodating. It is clear that creating a positive customer service experie from start to finish. Everyone we interacted with was very helpful and accommodating. It is clear that creating a positive customer service experience, along with providing a great atmosphere, is of the utmost importance to this dealership. Our sales associate, Jarod Bell, provided exceptional service to my wife and I, before, during, and after the sale. We appreciated that Jarod created a comfortable, low pressure buying experience. This was an important factor for us when making our vehicle purchasing decision. Jarod is a gifted sales associate who genuinely cares about his customers. We were thoroughly impressed with his attentiveness and his dedication to assuring that we were well taken care of. We had a truly great experience! More

Helpful 4

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The dealership was great, everyone was very friendly and helpful. My only disappointment was my car was not clean when I picked it up after purchase & paying the detailing fee. It was clearly not detailed o helpful. My only disappointment was my car was not clean when I picked it up after purchase & paying the detailing fee. It was clearly not detailed or cleaned More

Helpful 1

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Josh is an exceptional sales person. Easy to get hold of. Quick responses, ready with info regarding stock on the lot and very friendly. Was an absolute pleasure to deal with him. Deale Easy to get hold of. Quick responses, ready with info regarding stock on the lot and very friendly. Was an absolute pleasure to deal with him. Dealership management were VERY pushy about using their in house financing. That is why I gave the dealership 4 stars instead of 5. More

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Josh was super helpful and made the car buying process super easy, and went above and beyond. super easy, and went above and beyond. More

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Alan Bradley was awesome helping us get our Jeep. He spent a lot time with us and answered all our questions. spent a lot time with us and answered all our questions. More

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