Alan Caldwell
Alan Caldwell at Hendrick Chrysler Dodge Jeep RAM
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Alan Caldwell

Service Advisor

Hendrick Chrysler Dodge Jeep RAM

1626 Montgomery Hwy
Birmingham, AL 35216

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4.9
139 Reviews

Dealership Experience

8 yrs, 4 mos

4.9

139 Reviews

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139 Reviews of Alan Caldwell

April 17, 2024

Dealership Rating
Employee Rating

Great communication and excellent work. Got my car in and out in a timely manner and kept me updated through the whole process. More

by Vdg396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2024

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Employee Rating

We found ourselves stranded 200 miles into our 1000 mile trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option More

by Paul.beauchamp
Recommend Dealer
Yes

Other Employees Tagged: Jack Helvin

Apr 18, 2024

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience! If there's anything further we can do for you, we are happy to help!

April 01, 2024

Dealership Rating
Employee Rating

We found ourselves stranded 200 miles into our 1000 mile trip home on the Saturday morning of Easter weekend. We were pulling a 38’ 5th wheel and our diesel needed service. Hendrick was our closest option More

by stacy.drenth
Recommend Dealer
Yes

Other Employees Tagged: Jack Helvin

March 31, 2024

Dealership Rating
Employee Rating

Alan in service is always helpful and attentive to my vehicular needs! Excellent customer service. More

by amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

March 31, 2024

Dealership Rating
Employee Rating

Quality service is nearly impossible to come across nowadays. I am very meticulous in how my vehicle is cared for and it’s refreshing to find genuine service departments and their writers to share that More

by amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

March 27, 2024

Dealership Rating
Employee Rating

ALAN CALDWELL IS THE BEST! HE IS ALWAYS SO HELPFUL WHEN WE BRING OUR DAUGHTERS CAR IN More

by JARRETT72985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

March 27, 2024

Dealership Rating
Employee Rating

Alan is very knowledgeable and helpful. We are very thankful he explains it for us to understand :) More

by winstonaap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

March 27, 2024

Dealership Rating
Employee Rating

Alan C. in service really knows his stuff. He was able to get us in and out in no time More

by lynnbishop9964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

March 12, 2024

Dealership Rating
Employee Rating

Alan Caldwell and the people at Jeep took great care of me when I had transmission problems with my jeep. They are wonderful to work with. Highly recommend;) More

by leeleeswann1968
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Leeleeswann1968, we're glad you had such a wonderful experience with us! Thank you so much for the positive review!

February 29, 2024

Dealership Rating
Employee Rating

Exceptional experience. I needed service on my car but was unsure of what all i needed. Alan Caldwell called me back and advised me of all things i needed to know More

by gracebell9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Gracebell9111, thank you for sharing your positive experience!

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