From my sales/purchase 9 months ago, to my recent service
dept appointment, my experiences have been terrific. I have never come across a more friendly and professional staff, across the board. Literally, ev
dept appointment, my experiences have been terrific. I have never come across a more friendly and professional staff, across the board. Literally, every person who passed by me, spoke to me; simple greeting or quick chat. Top tier dealership. No hesitation to recommend to family and friends. Ask for Carson/Sales and Randy/Finance.
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by J Buchanan
Jun 15, 2026 -
Shottenkirk Acura Huntsville responded
It’s wonderful to hear your Acura MDX purchase nine months ago and recent service visit were met with warm greetings from our team. We’re glad Randy in finance contributed to your terrific experiences. Thank you for recommending us to your family and friends.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Arrived a little early and they took me immediately.
I really appreciate that. I was out within an hour.
I really appreciate that. I was out within an hour.
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by ghehsv98
Jun 04, 2026 -
Shottenkirk Acura Huntsville responded
It’s wonderful that Alan and our service team could welcome you ahead of schedule and complete your Acura MDX service in under an hour. We appreciate your trust in us and look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Exceptionally satisfied with the work and the quality of
work. Plus the work was done in a timely manner.
work. Plus the work was done in a timely manner.
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by pameliahardin
Service Price Transparency
May 31, 2026 -
Shottenkirk Acura Huntsville responded
It’s great to hear your MDX service met your expectations and was completed promptly. Alan and our team appreciate you trusting us with your Acura. We look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Quick and professional .
I was Very satisfied with my service for my oil change and tire rotation
I was Very satisfied with my service for my oil change and tire rotation
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by amakemson
Service Price Transparency
May 24, 2026 -
Shottenkirk Acura Huntsville responded
Thank you for highlighting the efficient and professional service on your Acura MDX oil change and tire rotation. We’re glad you’re very satisfied and look forward to helping you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Very helpful.
We had issue with the screen wouldn’t go off when we parked. Brought it in to fix and learn more on it. Used loaner for hour or so. Everything is
We had issue with the screen wouldn’t go off when we parked. Brought it in to fix and learn more on it. Used loaner for hour or so. Everything is awesome now!
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by Kathkeen Leggety
May 19, 2026 -
Shottenkirk Acura Huntsville responded
It’s great to hear that Alan and our service team resolved the screen issue on your Acura and walked you through the fix. We’re glad the loaner helped keep your plans on track. Please reach out if there’s anything else we can do.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Alan is always very kind and professional.
The technicians are great. Dealership is always helpful and communicates well
The technicians are great. Dealership is always helpful and communicates well
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by amyhchill
Service Price Transparency
May 11, 2026 -
Shottenkirk Acura Huntsville responded
It’s great to know Alan’s kindness and professionalism made a difference during your Acura MDX service. We’re glad our technicians provided great care and clear communication. Thank you for the five-star rating.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Good customer service.
They always do a good job on our car. We’re are a for sure repeat customer!
They always do a good job on our car. We’re are a for sure repeat customer!
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by butlercarol1955
Service Price Transparency
Apr 29, 2026 -
Shottenkirk Acura Huntsville responded
It’s great to hear you rely on us for service on your Acura ILX. Our team looks forward to helping with any future maintenance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
I had three Acura serviced for over 25 years and the
service has always has been outstanding, We plan on using Acura.
service has always has been outstanding, We plan on using Acura.
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by tcgandy2611
Apr 16, 2026 -
Shottenkirk Acura Huntsville responded
It means a lot that you’ve trusted our team with your Acura MDX and previous vehicles for over 25 years. We’re thrilled to hear our service has consistently met your expectations. We look forward to supporting your future visits.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
I love Alan in the service department!
He is knowledgeable and most helpful and his kindness and smiles are infectious! He makes the service experience seem like he is there just for me. A
He is knowledgeable and most helpful and his kindness and smiles are infectious! He makes the service experience seem like he is there just for me. Alan makes every visit exceptional!
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by Rakeshia
Service Price Transparency
Apr 09, 2026 -
Shottenkirk Acura Huntsville responded
Your kind words about Alan’s expertise and friendly demeanor truly brighten our day. We’re glad his infectious smile and helpful approach made your Acura TSX service feel personalized. Thank you for sharing your experience.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Great customer service.
Alan, in the service department, was awesome with communicating the status of my vehicle.
Alan, in the service department, was awesome with communicating the status of my vehicle.
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by LH
Service Price Transparency
Apr 06, 2026 -
Shottenkirk Acura Huntsville responded
Alan is pleased to hear his updates on your Acura TLX kept you informed during your service visit. Thank you for sharing your feedback and for choosing Acura for your vehicle’s care.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
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