Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Brian Shafer

April 29, 2026

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Good customer service. They always do a good job on our car. We’re are a for sure repeat customer! More

by butlercarol1955
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Shottenkirk Acura Huntsville responded

It’s great to hear you rely on us for service on your Acura ILX. Our team looks forward to helping with any future maintenance. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

April 01, 2026

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I have been using this dealership for the last 25 years. I have never had any bad experiences or any issues ever either purchasing new cars or getting them serviced. The service department is so quick and t More

by shotsiep
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Recommend Dealer
Yes
Apr 01, 2026

Shottenkirk Acura Huntsville responded

We appreciate your loyalty over the past 25 years for both new Acura purchases and MDX service. It’s great to hear our service department continues to provide quick and friendly care. We look forward to supporting your Acura needs going forward. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 27, 2026

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Very nice people. Professional service. Made me feel at home Service was very quick. Totally satisfied. More

by hotgumbo
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Recommend Dealer
Yes
Mar 27, 2026

Shottenkirk Acura Huntsville responded

It’s wonderful to know you felt at home and that our service on your Acura TL was both professional and efficient. Learning you’re totally satisfied truly makes our day. We look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 25, 2026

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I have taken my 2014 Acura RDX to Shottenkirk Acura several times since buying it. I have always been extremely happy with the experience! I trust them completely because of the care they have provided More

by Chappy D
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Recommend Dealer
Yes
Mar 25, 2026

Shottenkirk Acura Huntsville responded

It’s great to know that your 2014 Acura RDX has received attentive care from our service team on each visit. We appreciate your trust in us to handle both routine needs and the small details that keep your Acura running smoothly. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

December 24, 2025

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Friendly helpful people who know what they’re doing, not cheap, but confident that the job was done well. More

by wabass104
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Recommend Dealer
Yes
Dec 24, 2025

Shottenkirk Acura Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Acura Huntsville. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

September 15, 2025

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Each time I come to your facility, I am greeted with courtesy, polite and professional workers. Services are completed within a reasonable time. Water, food and other items are always available . More

by Wilma Audtin
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Recommend Dealer
Yes
Sep 15, 2025

Shottenkirk Acura Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Acura Huntsville. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

September 14, 2025

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I always have a great experience with Shottenkirk Acura. Alan has always been so helpful and the service I receive has been top notch. I wouldn’t trust my car with anyone else! More

by Looking For a Deal
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Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

Sep 14, 2025

Shottenkirk Acura Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

September 12, 2025

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We have always received excellent service at Shottenkirk Acura. Every service writer we have interacted with has been polite, courteous and knowledgeable. Service is always quick. Scheduling service More

by 200anahalf
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Recommend Dealer
Yes
Sep 12, 2025

Shottenkirk Acura Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Acura Huntsville. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 23, 2025

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Overall greatness in every aspect is how I rank Shottenkirk Acura. Allen in service is professional, knowledgeable and courteous during every service visit there. He is the face of great customer s More

by elvert.marsh
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Recommend Dealer
Yes
Aug 23, 2025

Shottenkirk Acura Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

July 31, 2025

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My A/C had quit cooling. They quickly diagnosed the problem and repaired it. I couldn’t be happier with their work. More

by msnldub
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Recommend Dealer
Yes
Jul 31, 2025

Shottenkirk Acura Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Acura Huntsville!

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