Overall greatness in every aspect is how I rank
Shottenkirk Acura. Allen in service is professional, knowledgeable and courteous during every service visit there. He is the face of great customer s
Shottenkirk Acura. Allen in service is professional, knowledgeable and courteous during every service visit there. He is the face of great customer service, And I also thank the great technicians who provide excellent service. We are forever attached to this dealership for all our automotive needs, including sales
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by elvert.marsh
Service Price Transparency
Aug 23, 2025 -
Shottenkirk Acura Huntsville responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Shottenkirk Acura in Huntsville is the best!
Alan and Michael are fantastic to work with!
Alan and Michael are fantastic to work with!
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by anitab4463
Service Price Transparency
Aug 21, 2025 -
Shottenkirk Acura Huntsville responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Very good service as well as a helpful staff.
Also, I m glad that you’re on the south side. I really enjoy my Acura.
Also, I m glad that you’re on the south side. I really enjoy my Acura.
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by Jchey63
Service Price Transparency
Aug 18, 2025 -
Shottenkirk Acura Huntsville responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
The service department representatives are always kind
and courteous. The service is always done in a timely manner. They are very welcoming, and they even have coffee and snacks while I wait.
and courteous. The service is always done in a timely manner. They are very welcoming, and they even have coffee and snacks while I wait.
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by cassiesnow
Service Price Transparency
Aug 14, 2025 -
Shottenkirk Acura Huntsville responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Acura Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
I love this dealership!
They are very organized courteous and they communicate during the time your vehicle is being serviced. My service advisor is Alan, he’s the best.
They are very organized courteous and they communicate during the time your vehicle is being serviced. My service advisor is Alan, he’s the best.
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by M K Brooks
Service Price Transparency
Aug 12, 2025 -
Shottenkirk Acura Huntsville responded
Thanks for sharing your thoughts about your experience with Shottenkirk Acura Huntsville. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
The recall work was done efficiently and the staff I
interacted with were great to deal with.
interacted with were great to deal with.
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by Bburkh5517
Service Price Transparency
Other Employees Tagged:
Nick was the service person I spoke with and interacted with when I dropped off my car.
Aug 13, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
Alan C.
from Scottsboro, Alabama has been my service guy and has always taken care of my MDX and me. Like today, my service light came on on the way to Hunts
from Scottsboro, Alabama has been my service guy and has always taken care of my MDX and me. Like today, my service light came on on the way to Huntsville. I took a chance and drove by dealership, Alan got my car right in for service. I’ve received excellent customer service from Alan each and every service whether scheduled appointment or drop in. He is THE BEST!!!!!
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by lakeview1317
Service Price Transparency
Aug 12, 2025 -
Shottenkirk Acura Huntsville responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Acura Huntsville!
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Alan does a top notch job every time we come in for
service. He keeps us updated throughout the service.
service. He keeps us updated throughout the service.
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by jay4auburn
Service Price Transparency
Aug 06, 2025 -
Shottenkirk Acura Huntsville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I received a call quickly regarding my vehicle.
They determined the battery was dead and replaced it. The process was quick and it didn't take long to get my MDX back. I don't have to worry when my
They determined the battery was dead and replaced it. The process was quick and it didn't take long to get my MDX back. I don't have to worry when my vehicle is being serviced at Shottenkirk Acura.
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by sywyatt001
Service Price Transparency
Jul 31, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Shottenkirk Service went above and beyond nd beyond my
expectations to solve a difficult problem. They kept at it until the Emissions System was satisfactorily performing. And when it required a parts ove
expectations to solve a difficult problem. They kept at it until the Emissions System was satisfactorily performing. And when it required a parts overnight shipment, I was given a loaner car at no cost!
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by darrellcoons
Service Price Transparency
Jul 31, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!