The recall work was done efficiently and the staff I
interacted with were great to deal with.
interacted with were great to deal with.
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by Bburkh5517
Service Price Transparency
Other Employees Tagged:
Nick was the service person I spoke with and interacted with when I dropped off my car.
Aug 13, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
I love this dealership!
They are very organized courteous and they communicate during the time your vehicle is being serviced. My service advisor is Alan, he’s the best.
They are very organized courteous and they communicate during the time your vehicle is being serviced. My service advisor is Alan, he’s the best.
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by M K Brooks
Service Price Transparency
Aug 12, 2025 -
Shottenkirk Acura Huntsville responded
Thanks for sharing your thoughts about your experience with Shottenkirk Acura Huntsville. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Alan C.
from Scottsboro, Alabama has been my service guy and has always taken care of my MDX and me. Like today, my service light came on on the way to Hunts
from Scottsboro, Alabama has been my service guy and has always taken care of my MDX and me. Like today, my service light came on on the way to Huntsville. I took a chance and drove by dealership, Alan got my car right in for service. I’ve received excellent customer service from Alan each and every service whether scheduled appointment or drop in. He is THE BEST!!!!!
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by lakeview1317
Service Price Transparency
Aug 12, 2025 -
Shottenkirk Acura Huntsville responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Acura Huntsville!
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Alan does a top notch job every time we come in for
service. He keeps us updated throughout the service.
service. He keeps us updated throughout the service.
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by jay4auburn
Service Price Transparency
Aug 06, 2025 -
Shottenkirk Acura Huntsville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I received a call quickly regarding my vehicle.
They determined the battery was dead and replaced it. The process was quick and it didn't take long to get my MDX back. I don't have to worry when my
They determined the battery was dead and replaced it. The process was quick and it didn't take long to get my MDX back. I don't have to worry when my vehicle is being serviced at Shottenkirk Acura.
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by sywyatt001
Service Price Transparency
Jul 31, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Shottenkirk Service went above and beyond nd beyond my
expectations to solve a difficult problem. They kept at it until the Emissions System was satisfactorily performing. And when it required a parts ove
expectations to solve a difficult problem. They kept at it until the Emissions System was satisfactorily performing. And when it required a parts overnight shipment, I was given a loaner car at no cost!
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by darrellcoons
Service Price Transparency
Jul 31, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
I brought my vehicle in for a diagnosis.
While I wasn't happy with what the diagnosis was, Alan, the service writer, went above and beyond to disclose all the pros and cons of having my serv
While I wasn't happy with what the diagnosis was, Alan, the service writer, went above and beyond to disclose all the pros and cons of having my services rendered because it was a big job for a 20 year old vehicle. No pressure at all. Additionally, they performed a thorough inspection of the vehicle and ran it through the car wash. Thank you, Alan and the technician you were working with for the amazing service and upfront honesty.
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by Verie
Service Price Transparency
Jul 25, 2025 -
Shottenkirk Acura Huntsville responded
Verie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Very professional and service was what I expected.
They were courteous and informative about my automobile
They were courteous and informative about my automobile
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by Bomb 21
Service Price Transparency
Jul 23, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
My service was excellent!
Alan is a super nice person! I really appreciate how fast he got the problem with my car resolved! Thank you!
Alan is a super nice person! I really appreciate how fast he got the problem with my car resolved! Thank you!
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by debra.williamson
Service Price Transparency
Jul 23, 2025 -
Shottenkirk Acura Huntsville responded
Debra, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
The service was great, awesome.
Great mannerisms from all. Keep up the great work! Great
Great mannerisms from all. Keep up the great work! Great
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by Johfeb23
Service Price Transparency
Jul 23, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
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