Alan Henson

Everyone is approachable and easy to deal with. Alan Henson is my consultant he’s good. Alan Henson is my consultant he’s good. More

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Big drop in their quality of service and large increase in cost along with bad items like using a credit card add on fees at a place that charges hundreds to thousands of dollars. Even my friends have stop in cost along with bad items like using a credit card add on fees at a place that charges hundreds to thousands of dollars. Even my friends have stopped going here in favor of big star Honda. I am not a rep of big star, and I am not a fan of any specific dealership. This place just keeps on driving away customers like me, because they think they have a big pot of gold from the medical center people as their customers. Vote with your feet because I have complained and not even the managers listen despite buying my Honda van from them! More

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Better service in both Sales and Service than other Honda dealers that are closer to my house. dealers that are closer to my house. More

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Everyone in the dealership that I met was very kind and respectful. I had a great buying experience. respectful. I had a great buying experience. More

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We have purchased many cars from RS, Alan is the best salesman we have ever dealt with from a dealer. salesman we have ever dealt with from a dealer. More

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Alen exclusively provided the best solution for me and my family. Thank you so much! family. Thank you so much! More

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Gerardo Cabral was very Professional and the service was top notch even left my car clean and made sure it was wiped after service. I would recommend anyone to shop Honda here with my Sales Guy Alan Henson top notch even left my car clean and made sure it was wiped after service. I would recommend anyone to shop Honda here with my Sales Guy Alan Henson More

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Russell & Smith Honda (Houston) —Highly Recommend! Alan Henson and Charles Hall were great to work with and are extremely knowledgeable. Great experience! Alan Henson and Charles Hall were great to work with and are extremely knowledgeable. Great experience! More

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I am looking to purchase a new vehicle, so I am doing some price shopping. My local dealership has the vehicle I want in stock, but I felt that I could do better on the price, so I started shopping aroun some price shopping. My local dealership has the vehicle I want in stock, but I felt that I could do better on the price, so I started shopping around. Russell & Smith come up as a dealership with the vehicle I am looking for. Alan Henson sends me an email after I submit an inquiry letting me know of the current "vehicle shortage" and that he would assist me. I advise him that I am not seeing a vehicle shortage as my local dealership has the unit I want as well as Russell & Smith to which he replies "Then why are you not purchasing that one?" Anyone who has worked at a dealership knows that customer price shop, evidently this guy takes it personally when you call him out on his poor sales tactics. Focus on being a better salesman instead of pumping up hype around the vehicles you have. More

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sales and Costco contact were friendly and clear I was very shaken after wrecking my dear old Honda but I’m so happy with my new one! My sales team David and Alan are the sweetest! I just wish the fi I was very shaken after wrecking my dear old Honda but I’m so happy with my new one! My sales team David and Alan are the sweetest! I just wish the finance folks were a little clearer about the protection costs outside of the extended warranty. More

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