Alan Hoover

I used to hate buying a new car because of the price hassle. This is the second car we have purchased from Findlay Toyota and Alan Hoover has been an absolute joy to work with. He is honest and will tel hassle. This is the second car we have purchased from Findlay Toyota and Alan Hoover has been an absolute joy to work with. He is honest and will tell you how it is! As a former business owner for 20 years, Alan can be on my team always. Thank you Alan. More

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The worst car purchase we’ve ever experienced. This dealership did not follow through with what they promised and we were forced to settle for a vehicle that didn’t match our contract or expectat This dealership did not follow through with what they promised and we were forced to settle for a vehicle that didn’t match our contract or expectations. More

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We enjoyed working with Alan Hoover. This was our fourth vehicle from Findlay Toyota; and we were fairly certain of the model we wanted. My husband and I were grateful that Alan did not This was our fourth vehicle from Findlay Toyota; and we were fairly certain of the model we wanted. My husband and I were grateful that Alan did not attempt to steer us toward more expensive options. He was professional, efficient, and respectful of our needs. He even went to California to personally pick up our vehicle. The service crew immediately detailed it;and we were able to pick it up the very next day. We expect to continue to do business with Findlay Toyota in the future. More

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This is our 6th vehicle purchase with Alan - customer services is a rare art form these days, and Alan has perfected his craft. We are always so thankful to work with him, and can't recommend him enough! services is a rare art form these days, and Alan has perfected his craft. We are always so thankful to work with him, and can't recommend him enough! More

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Alan was exceptional in providing a supportive environment for purchasing my Rav4. He was sensitive to the circumstance under which I was getting a new car. Providing Oreo cookies to help celebra environment for purchasing my Rav4. He was sensitive to the circumstance under which I was getting a new car. Providing Oreo cookies to help celebrate my purchase was just one of the many ways he individualized the experience. He spent an hour in the passenger seat patiently tutoring me on the usage of the control panel and screen. He followed up to see how I was doing with the car after a week or so. More

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Great people to deal with. Bought 6 new vehicles since 2012. They have always taken care of me. Bought 6 new vehicles since 2012. They have always taken care of me. More

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Keep up the good work, appreciate all the support staff, sales, service, and parts from the General mgr, leadership crew and lot attendants. sales, service, and parts from the General mgr, leadership crew and lot attendants. More

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Alan was wonderful for our car buying experience at Findlay! He was patient and thorough with all of our questions and deliberating. He actually showed us a vehicle that was $20k less than the one we w Findlay! He was patient and thorough with all of our questions and deliberating. He actually showed us a vehicle that was $20k less than the one we were interested in just to make sure our needs would be met. He is clearly not motivated by dollars alone. He was genuinely fun to be around during what can often be a stressful experience of trading vehicles. Alan shared so much wisdom and knowledge to make our experience feel comfortable and complete. I didn’t have a single question by the end. He was fair and clear in pricing and we were not kept waiting for numbers. He even followed up the next day to make sure we didn’t need any more help. We definitely recommend Alan as confidently as he was recommended to us! More

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We really appreciate the time that Alan took with us to make sure that our new RAV4 was connected and set up properly. Also, we didn't get hassled like we've felt at other dealerships and other salesmen. make sure that our new RAV4 was connected and set up properly. Also, we didn't get hassled like we've felt at other dealerships and other salesmen. Overall excellent service!! More

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Alan Hoover is an outstanding and professional sales and purchasing director. He helped us determine which vehicle would best fit our needs. He was very patient with us in our decision making process. He i purchasing director. He helped us determine which vehicle would best fit our needs. He was very patient with us in our decision making process. He is not a pushy salesman. He is very knowledgeable with the products he sells. After we decided to purchase the 2026 RAV4 Limited, he kept us updated via phone calls, texts and emails about the progress of the vehicle's construction and delivery. He was totally honest in his business dealings with us. We highly recommend him and will certainly do business with him again. More

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