Alan MacDonald
Alan MacDonald at Ray Seraphin Ford

Alan MacDonald

General Sales Manager

Ray Seraphin Ford

100 Windsor Ave
Rockville, CT 06066

4.3
6 Reviews
4.3

6 Reviews

Write a Review

Dealership Experience

32 yrs, 7 mos

6 Reviews of Alan MacDonald

March 15, 2026

Dealership Rating
Employee Rating

Great buying experience with helpful staff all around. Matt, Jason and Al all gave me top notch attention and assistance when picking out my new vehicle and even helped secure a rebate after the purchase. More

by James.d.tinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Bertrand, Matt Sussman

Mar 15, 2026

Ray Seraphin Ford responded

Matt and Jason are thrilled they could assist you in choosing your new Ford Explorer. It’s rewarding knowing our team also helped secure a rebate after your purchase. Thank you for sharing your experience with us. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 07, 2026

Dealership Rating
Employee Rating

Matt is very knowledgeable on the features that were offered on the Bronco that I purchased More

by billy.carroll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Bertrand, Matt Sussman

Mar 07, 2026

Ray Seraphin Ford responded

We appreciate your 5-star review. We’re glad Matt could guide you through the features of your new Ford Bronco. Please reach out if any questions come up. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 04, 2026

Dealership Rating
Employee Rating

Matt is pleasant and helpful, every interaction was excellent. I ended up with the perfect vehicle for my business at a good price, and I’m looking forward to working with Matt in the future. More

by abemillett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Bertrand, Matt Sussman

Mar 04, 2026

Ray Seraphin Ford responded

It’s wonderful to hear that Matt made each step pleasant and helpful, and that your new Ford Maverick fits your business perfectly at a great price. Thank you for sharing your experience, and we look forward to working with you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

February 28, 2026

Dealership Rating
Employee Rating

I had a good experience,Great people to work with friendly and helpful - had a minor paint issue -service and the detailer I believe Carlos was also professional More

by STEVECONSTANTINE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Bertrand, Robert Cerins, Darren Caney , Carlos (detail) Bruce (service) 5 stars each

Feb 28, 2026

Ray Seraphin Ford responded

It’s wonderful that our friendly and helpful team made your visit positive. We’re pleased our service and detailing crew addressed the minor paint concern. Congratulations on your new Ford F-150 and enjoy every mile. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

February 26, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was very helpful and helped us get our new vehicle in a timely manner. More

by nickrenee0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2026

Ray Seraphin Ford responded

Thank you for sharing your experience. We’re glad our team could help you get your used Honda so quickly. We look forward to assisting you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

February 23, 2026

Dealership Rating
Employee Rating

Bought a $52000. 00 dollar truck..When they took it to detail it they damaged the passenger side mirror ,which is probably 1500.00 dollars...When driving home no that More

by mjc321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Craig Maselek

Feb 26, 2026

Ray Seraphin Ford responded

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us when you have a chance so we can discuss your concerns. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

Mar 05, 2026

Ray Seraphin Ford responded

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us when you have a chance so we can discuss your concerns. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

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