Alan Mansfield

Very welcoming dealership. Service person Scott lambert helped me with our problem. Thank you Scott!!! Service person Scott lambert helped me with our problem. Thank you Scott!!! More

by PMKFRANKLIN Verified Customer Verified Customer

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Quick service was provided, problem was found and video sent for my review. My service provider took care of the dynamic settings, parking camera, an car buttons. sent for my review. My service provider took care of the dynamic settings, parking camera, an car buttons. More

by LEROY3RD20001 Verified Customer Verified Customer

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This review has nothing to do with Nicole or Alan, our service reps, they are great. The parking lot at this dealership is ridiculously packed and there’s nowhere to park. Staff drives through the parking service reps, they are great. The parking lot at this dealership is ridiculously packed and there’s nowhere to park. Staff drives through the parking lot way too fast. I feel nervous every time I am on this lot. We brought two cars there this week and although we had an appointment for both cars, the first car wasn’t even looked at the day I brought it in. I had to return and get a loaner car. More

by jerryandcarla Verified Customer Verified Customer

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I have been receiving service from the Midlothian dealership for over nine years. They have always been extremely courteous, professional, and helpful, ensuring that I receive quality care. dealership for over nine years. They have always been extremely courteous, professional, and helpful, ensuring that I receive quality care. More

by SHARON.WILLIAMS415 Verified Customer Verified Customer

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My service advisor did not bother to call or communicate at all. I was not even called to let me know my car was ready. No one went over any information. The staff is very dismissive. If I had another optio at all. I was not even called to let me know my car was ready. No one went over any information. The staff is very dismissive. If I had another option I would not use this service center. More

by A Allen Verified Customer Verified Customer

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Mercedes-Benz of Midlothian is very service oriented. I am very impressed with my dealership and the high bar set by Mercedes-Benz. They addressed my issue very promptly. I am very impressed with my dealership and the high bar set by Mercedes-Benz. They addressed my issue very promptly. More

by PMKFRANKLIN Verified Customer Verified Customer

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Everyone at this dealership is friendly, professional and efficient. My service advisor, Alan, kept me apprised in a timely manner. efficient. My service advisor, Alan, kept me apprised in a timely manner. More

by MBSHELTON9 Verified Customer Verified Customer

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Straight forward service with clear pricing and a quick turn around. No up sells and free coffee. turn around. No up sells and free coffee. More

by ari8 Verified Customer Verified Customer

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Das beste in VA- world class service that is more in line with MBGroup AG than MBUSA with MBGroup AG than MBUSA More

by JQ Verified Customer Verified Customer

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Good experience but have some concerns on wrapping the front end of my car. There seems to be some blemishes still there that were not removed. front end of my car. There seems to be some blemishes still there that were not removed. More

by LEROY3RD20001 Verified Customer Verified Customer

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