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Mercedes-Benz of Midlothian
Midlothian, VA
1,809 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 30, 2026
My service manager David was exceptional in communicating
and meeting my concerns while getting the work required dine under the warranty.
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by Wayne Gauthier
Employees Worked With
David with Service
June 28, 2026
Impeccable customer service from the moment I drove into
the service bay. Very well organized operation - I was in and out within 15 min (including a loaner for the day). I also asked them to have a look
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by mahnaz
Employees Worked With
June 24, 2026
Started on time.
Explained everything well.
I was out in reasonable time. First time I have used service with new owners
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by jcardea1940
Employees Worked With
Dealership Inventory (185 Vehicles)
Amenities
- After Hours Drop-Off
- Shuttle Service
- Free Loaner Cars
- Customer Lounge Area
- Free WiFi
- Cable TV
- Free Coffee
- Drive-In Service
- Authorized Parts Store
- Television
- Vending Machines
