Alan Mansfield

Expert, knowledgeable, and skilled mechanics. Love the videos showing the mechanical problem. All employees were friendly and helpful. My advisor was very good with keeping me informed on repa Love the videos showing the mechanical problem. All employees were friendly and helpful. My advisor was very good with keeping me informed on repairs needed, upcoming repairs to keep in mind, and pricing. More

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Great service and very welcoming. Clean and just all out great customer service. I’m glad i went Clean and just all out great customer service. I’m glad i went More

by MMITCHELL140 Verified Customer Verified Customer

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Alan has been super to work with. His patience in diagnosing my problem has been impressive. His patience in diagnosing my problem has been impressive. More

by STANLEYMACQUE05 Verified Customer Verified Customer

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They usually do a good job. But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? More

by MARGARETSARSFIELD Verified Customer Verified Customer

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I don’t understand why the dealership charge extra from the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. More

by RN97md29 Verified Customer Verified Customer

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Mercedes Benz of Midlothian is awesome. I have had great experiences with them for the past 10 years. I have had great experiences with them for the past 10 years. More

by MRST57 Verified Customer Verified Customer

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Uppn collection of vehicle, as arranged, it had not been communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both diagnosis and repairs completed is yet to be shared/given. More

by Christopher Lennon Verified Customer Verified Customer

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Excellent, as always! Alan was gracious and efficient getting me checked in, service desk personnel were as well. Alan was gracious and efficient getting me checked in, service desk personnel were as well. More

by Mb3 Verified Customer Verified Customer

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Prices are too high, but employees are good and service is great. Very friendly staff. is great. Very friendly staff. More

by MILLERMJ76 Verified Customer Verified Customer

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Awesome service. Alan did a great job from drop-off to pick up. Whole team at Midlo is top tier per usual. Alan did a great job from drop-off to pick up. Whole team at Midlo is top tier per usual. More

by MsRdk Verified Customer Verified Customer

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