Check out Albert Botello's reviews on DealerRater

February 14, 2024

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Easy fun and effective The entire experience was amazing Albert did an amazing job. I will highly recommend him to everyone I know that is looking Albert did an amazing job. I will highly recommend him to everyone I know that is looking More

by kipp.blount

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Albert Botello

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Feb 15, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 20, 2024

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Service at Frank Brown GMC was quick and easy with no appointment required. As usual. appointment required. As usual. More

by r.lagasse

Verified Customer

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronnie Botello

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Jan 23, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 18, 2024

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Good Customer Service. Knowledgeable salesman. He’s approachable person. Thanks very much! We truly appreciate your wonderful service. Knowledgeable salesman. He’s approachable person. Thanks very much! We truly appreciate your wonderful service. More

by Mike & Arlyn

Verified Customer

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Recommend Dealer

Yes

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Jan 19, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 16, 2024

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Great experience. Not high pressure, quick, got a decant trade value on my vehicle. Had the vehicle I was looking for. Not high pressure, quick, got a decant trade value on my vehicle. Had the vehicle I was looking for. More

by mcrinvllc

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

Helpful 0

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

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Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks More

by petef8672

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, David Hendrix, Jack Gilvin, Deanndra Mathes, Ramon Constancio, Norma Ramirez, Robby Phillips

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

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I am assured each time I go to service my car that they will get the service done in due time. I wait rarely more than an hour or just over. Friendly always. will get the service done in due time. I wait rarely more than an hour or just over. Friendly always. More

by amuellertx

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Tyson Hall, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

January 16, 2024

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I was very pleased with frank brown their assistance was great and got my car in and out and found my problem quickly! great and got my car in and out and found my problem quickly! More

by elydia816

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 16, 2024

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Very friendly and hopeful. They take care of you like you are very special. Thank you so much. They take care of you like you are very special. Thank you so much. More

by hopegarcia625

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyson Hall, Kienan Beasley, Ricardo Alegria, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

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They do a good job. That’s all I should need to write. Fourteen fifteen. That’s all I should need to write. Fourteen fifteen. More

by jackinc3333

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

November 30, 2023

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The salesmen Rick Lara and Albert Botello were both professional all the way and extremely helpful throughout the decision making process!! The overall experience exceeded our expectations and we left professional all the way and extremely helpful throughout the decision making process!! The overall experience exceeded our expectations and we left there very appreciative and happy with our purchase. This is third vehicle we have bought from FB over the years and all turned out very good. More

by chuck.evans.texas

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Rick Lara, 5 stars to boot

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Dec 01, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda