Check out Albert Botello's reviews on DealerRater

August 12, 2022

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Good job There friendly they help me with my car and also with the oil change also with the oil change More

by brenda.posadas1987

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: The person assisting making the appointments

Helpful 0

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Aug 16, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 10, 2022

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2nd time working with this dealer. The first was awful. Thanks to the pandemic and cat situation, I had to go back as this is the only local Honda dealer. If I were rating by this last The first was awful. Thanks to the pandemic and cat situation, I had to go back as this is the only local Honda dealer. If I were rating by this last transaction only, they would get 5 stars. The salesman was friendly and helpful, never condescending. All other employees I had to interact with were friendly, too. This time the car buying experience was so much better than last time. More

by mersalas

Verified Customer

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Friendliness

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Recommend Dealer

Yes

Other Employees Tagged: Emilio, Chris?

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Aug 10, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 04, 2022

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Albert is a great salesman. Always finds me what I'm looking for,and never gives me the run around. Albert is the reason I have purchased 4 vehicles from Frank Brown. Keep up t Always finds me what I'm looking for,and never gives me the run around. Albert is the reason I have purchased 4 vehicles from Frank Brown. Keep up the good work Albert. More

by vasquez_187

Verified Customer

Customer Service

Friendliness

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Recommend Dealer

Yes

Helpful 0

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Aug 04, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 08, 2022

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Everybody doing a good job with costumer service I would recommend this to family members or friends to buy a car. recommend this to family members or friends to buy a car. More

by brokenglass50

Verified Customer

Customer Service

Friendliness

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Recommend Dealer

Yes

Helpful 0

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Jul 15, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 07, 2022

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Every time I take my car for service everyone is friendly and the job is done quickly and efficiently. friendly and the job is done quickly and efficiently. More

by gabrielamd4

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

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Jul 08, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 03, 2022

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Albert in used cars is the Best and the he finance manager is out a ding saved me 1/4 percent on my loan! Now days tha is major! Frank Brown Rocks! manager is out a ding saved me 1/4 percent on my loan! Now days tha is major! Frank Brown Rocks! More

by Warinerbautista

Verified Customer

Customer Service

Friendliness

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Recommend Dealer

Yes

Helpful 0

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Jul 08, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 15, 2022

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Good people, they communicate very well and try to help you out. They are polite and respectful and their place is really clean and welcoming. you out. They are polite and respectful and their place is really clean and welcoming. More

by guille.marmendariz

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Norma Ramirez , Robby

Helpful 0

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Jun 16, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

May 20, 2022

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Frank Brown is an excellent dealership, they will work with you to find the car that you want with you to find the car that you want More

by Moncallo03

Verified Customer

Customer Service

Friendliness

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Recommend Dealer

Yes

Helpful 0

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May 24, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 13, 2022

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Brian was fantastic about getting us the car we wanted at a price that worked for everyone involved. Very fast and courteous process throughout! a price that worked for everyone involved. Very fast and courteous process throughout! More

by cenevoldsen

Verified Customer

Customer Service

Friendliness

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Recommend Dealer

Yes

Other Employees Tagged: Brian Cole , Ethan - sales

Helpful 0

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May 13, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 29, 2022

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The time it took was great. Service was very professional check in quick and to the point . The Shuttle to eat breakfast and pick us up when truck was done . Very competitiv Service was very professional check in quick and to the point . The Shuttle to eat breakfast and pick us up when truck was done . Very competitive pricing... thank you !! More

by Duane

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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May 02, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda