Albert Kwamina

I didn't get what they promised me. My used 2025 Rogue was missing a small panel on the front bumper for the towing port. The sales associate and the store manager both promised they wo My used 2025 Rogue was missing a small panel on the front bumper for the towing port. The sales associate and the store manager both promised they would get a replacement for me. I followed up 3 times over the following week and got no response. Then I threatened a bad review and immediately got a response, but then ghosted again. 08/14/26 update The dealership got me the part and I've updated the score from 1 to 4. More

by john.fohf Verified Customer Verified Customer

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Outstanding! Service and care , the whole sales and service and financial reps are Rockstars highly recommended Service and care , the whole sales and service and financial reps are Rockstars highly recommended More

by Scott Blessing Verified Customer Verified Customer

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This was the best experience we have ever had in purchasing a new vehicle! Albert was amazing along with all other staff! It was quick, easy and actually enjoyable. There was no price haggling, no b purchasing a new vehicle! Albert was amazing along with all other staff! It was quick, easy and actually enjoyable. There was no price haggling, no back and forth. I stated what I wanted to pay and the business accommodated! I will definitely return in the future. More

by tyler.quinn Verified Customer Verified Customer

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DO NOT BUY A CAR HERE. Absolute worst predatory experience, consumer fraud, and hostile intimidation. We purchased a vehicle on March 30, 2026, trading in our fully paid-of Absolute worst predatory experience, consumer fraud, and hostile intimidation. We purchased a vehicle on March 30, 2026, trading in our fully paid-off Nissan worth $2,000. Our salesperson Albert inflated our income on the credit application instead of accurately verifying our pay stubs. For over 60 days, the dealership cut off communication, failed to finalize financing, and neglected our title paperwork, forcing us to get emergency temporary tags from the DMV ourselves. Behind our back, Finance Manager Jose and the team "shotgunned" my credit with 8 separate unauthorized hard inquiries over two months, including an inquiry block just yesterday. Yesterday at 11:30 AM, GM Chad Shelton called and asked us to come in. When we arrived, they informed us our loan was denied and tried to blame us for their own finance department’s 60-day data entry errors. Sales Manager Yusef then demanded we surrender the new vehicle immediately and leave the lot completely stranded, claiming our trade-in was safely stored at the Manheim lot in Aurora. When we firmly refused to leave without our physical trade-in present, Yusef became completely hostile and aggressively got directly into my boyfriend’s face in the middle of the showroom. Chad Shelton and Yousef then threatened us with law enforcement over this civil contract dispute to force us out. We left safely with our vehicle. Afterward, we called the auction directly to check our VIN and discovered the truth: Alpine Nissan already permanently sold and disposed of our trade-in vehicle, directly violating Colorado spot-delivery laws [sbg.colorado.gov]. We have reported this illegal asset conversion directly to corporate owner Ivette Dominguez Drawe and filed a formal fraud complaint with the Colorado Auto Industry Division [sbg.colorado.gov]. Alvin, Jose, Yusef, and Chad Shelton are a disgrace. Avoid this lot at all costs. More

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Was a quick and painless process. Albert was very professional and Jose made the process move along quickly. We got the exact car for the exact price we were looking for. Thank you fo Albert was very professional and Jose made the process move along quickly. We got the exact car for the exact price we were looking for. Thank you for making this car buying experience easy. More

by car buyer Verified Customer Verified Customer

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