Yusef Mustafa

DO NOT BUY A CAR HERE. Absolute worst predatory experience, consumer fraud, and hostile intimidation. We purchased a vehicle on March 30, 2026, trading in our fully paid-of Absolute worst predatory experience, consumer fraud, and hostile intimidation. We purchased a vehicle on March 30, 2026, trading in our fully paid-off Nissan worth $2,000. Our salesperson Albert inflated our income on the credit application instead of accurately verifying our pay stubs. For over 60 days, the dealership cut off communication, failed to finalize financing, and neglected our title paperwork, forcing us to get emergency temporary tags from the DMV ourselves. Behind our back, Finance Manager Jose and the team "shotgunned" my credit with 8 separate unauthorized hard inquiries over two months, including an inquiry block just yesterday. Yesterday at 11:30 AM, GM Chad Shelton called and asked us to come in. When we arrived, they informed us our loan was denied and tried to blame us for their own finance department’s 60-day data entry errors. Sales Manager Yusef then demanded we surrender the new vehicle immediately and leave the lot completely stranded, claiming our trade-in was safely stored at the Manheim lot in Aurora. When we firmly refused to leave without our physical trade-in present, Yusef became completely hostile and aggressively got directly into my boyfriend’s face in the middle of the showroom. Chad Shelton and Yousef then threatened us with law enforcement over this civil contract dispute to force us out. We left safely with our vehicle. Afterward, we called the auction directly to check our VIN and discovered the truth: Alpine Nissan already permanently sold and disposed of our trade-in vehicle, directly violating Colorado spot-delivery laws [sbg.colorado.gov]. We have reported this illegal asset conversion directly to corporate owner Ivette Dominguez Drawe and filed a formal fraud complaint with the Colorado Auto Industry Division [sbg.colorado.gov]. Alvin, Jose, Yusef, and Chad Shelton are a disgrace. Avoid this lot at all costs. More

Report | Print

The people at Alpine Nissan were easy to deal with and no high pressure selling. Knowledgeable. Friendly. high pressure selling. Knowledgeable. Friendly. More

by jodymcgl Verified Customer Verified Customer

Report | Print

They were extremely helpful and it was my first time buying a car and they made it happen buying a car and they made it happen More

by AGALLEGOS5688 Verified Customer Verified Customer

Report | Print

They worked very hard on getting my car that I wanted. Which came from Utah and I’d love it. They explained very well how everything worked on the inside and everything was done that I needed like the tin Which came from Utah and I’d love it. They explained very well how everything worked on the inside and everything was done that I needed like the tinting of the windows and the clear bra. More

by tashebah Verified Customer Verified Customer

Report | Print

This dealership did an amazing job at helping me find what I needed, even when I wasn’t sure what I wanted. Everyone was kind and friendly. what I needed, even when I wasn’t sure what I wanted. Everyone was kind and friendly. More

by thesarahsmith Verified Customer Verified Customer

Report | Print

Quick responses, quick process, very polite and nice experience all around. Also very helpful in finding a car that fit my needs. experience all around. Also very helpful in finding a car that fit my needs. More

by jwolfe79 Verified Customer Verified Customer

Report | Print

I would recommend people to go there especially to talk to Anthony he handled everything very good to Anthony he handled everything very good More

by acairo374 Verified Customer Verified Customer

Report | Print

Love their customer service great place and fast service . Made sure I got the vehicle I wanted . Made sure I got the vehicle I wanted More

by vicksburgcain Verified Customer Verified Customer

Report | Print

Great staff, and got the car i been looking for. Everything went smooth and no issues. Everything went smooth and no issues. More

by timothyedelen92 Verified Customer Verified Customer

Report | Print

I was shopping for a Rogue, making comparisons between dealerships in Denver and Colorado Springs. Qua, the salesman at Alpine Nissan, communicated with me continuously throughout the day and sent me pict dealerships in Denver and Colorado Springs. Qua, the salesman at Alpine Nissan, communicated with me continuously throughout the day and sent me pictures, information and the requested “out the door” cost of a great “Certified Pre-owned” 2024 Rogue that met my budget and vehicle requirements. He and Joe stayed 3 hours past closing to make the deal come together. I highly recommend this dealership. More

by manfallsoffladder Verified Customer Verified Customer

Report | Print