Albert Risch
Albert Risch at AutoNation Dodge Ram Colorado Springs

Albert Risch | Page 5

Sales Manager

AutoNation Dodge Ram Colorado Springs

7455 Austin Bluffs Parkway
Colorado Springs, CO 80923

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4.5
121 Reviews
4.5

121 Reviews

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121 Reviews of Albert Risch

September 06, 2023

Dealership Rating
Employee Rating

The service writer was courteous and helpful. The work was done without delay. All issues were explained fully. More

by dhalsell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Sep 09, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

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Employee Rating

zac was very good to work with he has an amazing knowledge of the ram trucks and was very helpful in my purchase of my Ram 1500. i would recommend this dealership. the finance dept also found good f More

by steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Sep 03, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi Steven, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Dodge Ram Colorado Springs and we hope to be of service again in the future.

August 30, 2023

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Employee Rating

I came there to buy a new car and I was turned away by the sales people they would not help at all this is not right they would not even talk to me on anything I will never come back there and I will tel More

by rsfdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joel Garbe , don't no

Sep 03, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Dodge Ram Colorado Springs take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (719) 653-0652 -- we hope to hear from you soon.

August 29, 2023

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Employee Rating

The entire process from finding what I wanted to purchasing was a seamless transaction. The salesman and finance guy was extremely knowledgeable and helpful. More

by Carrie preston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Sep 04, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi Carrie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2023

Dealership Rating
Employee Rating

Overall customer service was great! My truck was serviced in a timely manner and I was on my way. I'll definitely be back for additional services. More

by kbredsox22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Aug 28, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 20, 2023

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Employee Rating

The person handling my service was not available, so someone else jumped in and got me checked in and checked out quickly. More

by bz_cl2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Aug 23, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2023

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Employee Rating

Great service easy to deal with took care of me. The new manager is amazing More

by Tar6689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Aug 14, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 04, 2023

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Employee Rating

Service Department has gone downhill and it seems to be getting worse. I went in for an oil change and was third in line. Well my oil change took over two and a half hours to complete and I think it would More

by wittclt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joel Garbe

Aug 06, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (719) 653-0652 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 03, 2023

Dealership Rating
Employee Rating

Service department appears to need more staff. They are very busy and communication is poor. More

by CS Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joel Garbe

Aug 04, 2023

AutoNation Dodge Ram Colorado Springs responded

Hello, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (719) 653-0652 to discuss what we can do to help.

July 28, 2023

Dealership Rating
Employee Rating

Nice and clean, but lack follow through with clients. Need to keep them up on the status of the work being done. I spent 4 hours there for a oil change and a map update. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Jul 31, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi Rick, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.

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