Albert Rosales | Page 10

Albert Rosales went above and beyond in his customer service. He was attentive, professional, knowledgeable, and kind. I will definitely recommend this store and Albert specifically because of the exper service. He was attentive, professional, knowledgeable, and kind. I will definitely recommend this store and Albert specifically because of the experience. The store was clean and efficiently staffed. 4 out 5 stars because of the experience in the Finance Dept. While the transaction was efficient, the Finance staff member I worked with did not have a welcoming demeanor. Also,I wish that the store had more stock of cars with different color options on site. More

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Albert worked really hard on getting the rate I wanted. He was very straightforward on pricing and details on the different types of cars I was interested in. He was very straightforward on pricing and details on the different types of cars I was interested in. More

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My second time coming to purchase a car and I would NOT consider this dealership #1 if it wasn't for Albert Rosales and Mr. George Habib whom made the whole process easy and efficient! Both were so attenti consider this dealership #1 if it wasn't for Albert Rosales and Mr. George Habib whom made the whole process easy and efficient! Both were so attentive, polite, honest, and so respectful! They made me feel like I was family and made everything possible to provide me a great experince from start to end! So thankful for both of them, and the company should be honored to know that they have 2 very great and strong assets! So, Thank you Albert and Mr. George for never failing me!!!! More

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Staff was very kind and answered all questions that were asked. Made sure I felt comfortable. asked. Made sure I felt comfortable. More

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From start to finish Albert was wonderful to work with. He was very quick to respond to my inquiries, came up with a great deal and was not pushy at all. When I arrived at the dealership he explained all o He was very quick to respond to my inquiries, came up with a great deal and was not pushy at all. When I arrived at the dealership he explained all of the features of the car and helped me connect my phone to the car. Afterwards the finance manager, Ramzi, went over all the paperwork and didn’t push any additional charges as a previous dealership had done. This whole process has been a breeze! More

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Albert was an excellent representative of the Honda brand; he was welcoming and worked with me to ensure I had the very BEST experience possible. Yessir-rritos! brand; he was welcoming and worked with me to ensure I had the very BEST experience possible. Yessir-rritos! More

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Bought my first car here at Norms. Had a good experience, quick service, good people and got a great deal. Had a good experience, quick service, good people and got a great deal. More

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Great customer service. Friendly staff. They gave me a great deal on a 2024 Honda. Friendly staff. They gave me a great deal on a 2024 Honda. More

by manny.1150 Verified Customer Verified Customer

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I had a great experience at Norm Reeves! It was my first time purchasing a car and I left with a 2024 Honda Civic. Albert and Frank were a great help. Thank you again! It was my first time purchasing a car and I left with a 2024 Honda Civic. Albert and Frank were a great help. Thank you again! More

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Albert was very nice & helpful. Everything went smoothly. I left very happy. Completely satisfied Everything went smoothly. I left very happy. Completely satisfied More

by kimberlyrobles789 Verified Customer Verified Customer

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