Alberto Benot
Alberto Benot at Executive Nissan

Alberto Benot | Page 8

Certified Service Specialist

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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4.6
291 Reviews

Dealership Experience

7 yrs, 4 mos

4.6

291 Reviews

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291 Reviews of Alberto Benot

July 01, 2024

Dealership Rating
Employee Rating

Did not call me to confirm price of work needed to be done. Then charged me predatory prices. Called to speak to manager was told they would call me back. No one reached out until the negative review I l More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Gargano, Matt Bussolari, Jason Meyer , Beloved Bridges, Gabrielle Fedora, Gary Grote, Tyler Leopizzo, Kevin Reyes, Shawn Stokes

Jul 04, 2024

Executive Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Alex. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 30, 2024

Dealership Rating
Employee Rating

Poor communication! !! Never diagnosed my car or looked at it… doesn’t return phone calls had to have my car towed somewhere else More

by marsha.dawson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Leopizzo

Jul 01, 2024

Executive Nissan responded

Hi Marsha: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 29, 2024

Dealership Rating
Employee Rating

Ryan was Very helpful in getting me acquainted with the car features. The car has an issue with the computer screen not always working and we have been getting updates on the replacement parts. More

by ARESCIGNO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer , Gary Grote, Tyler Leopizzo, Shawn Stokes

Jul 01, 2024

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

June 21, 2024

Dealership Rating
Employee Rating

Alberto is always very helpful and pleasant. He has a great sense of humor too More

by XINSEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2024

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with Alberto and our team. We're glad to hear we delivered such a great experience!

June 19, 2024

Dealership Rating
Employee Rating

Easy to set appointment. Courteous customer service representative. Loved the video of my vehicle. End More

by rodydody17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I believe Evan my technician

Jun 21, 2024

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

June 18, 2024

Dealership Rating
Employee Rating

Someone is always there to help you Service people who answer the phone they are right on point getting back to you very good service More

by RONALDDOUGLASVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Executive Nissan responded

Ronald, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 16, 2024

Dealership Rating
Employee Rating

Everything went well, very polite and attentive . Work was done well and no problems at all More

by JOHNGIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer , Gary Grote, Tyler Leopizzo, Shawn Stokes

Jun 17, 2024

Executive Nissan responded

John, Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 01, 2024

Dealership Rating
Employee Rating

Always very friendly. They keep me informed of the progress, and they do quality work. More

by ODEORANGE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Gargano, Jason Meyer , Francisco Cordova, Gary Grote

Jun 02, 2024

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

May 26, 2024

Dealership Rating
Employee Rating

I had an issue with a malfunction light and drive ability of the vehicle. Drove to the dealership and was immediately met by Tyler. He called a mechanic and they took the vehicle right inside to a service ba More

by Dad13Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Leopizzo

May 29, 2024

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

May 24, 2024

Dealership Rating
Employee Rating

Professional friendly representative. Clean areas. Free coffee while waiting. Advised of service. Complimentary car wash More

by SHIRLEYLOVEALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Executive Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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