Not a bad experience at all.
A few things were confusing, but the videos sent were helpful
A few things were confusing, but the videos sent were helpful
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by TOWANNAD
Service Price Transparency
Mar 18, 2026 -
Executive Jeep responded
Thank you for sharing your feedback on the service for your Jeep Compass. We’re glad Alberto’s videos helped clarify the details and contributed to a smooth visit. Please reach out if there’s anything else we can do.
Great, quick and reliable service Alberto has been very
very supportive every time I need my car serviced
very supportive every time I need my car serviced
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by RFRL69
Verified Customer
Verified Customer
Other Employees Tagged:
Alberto Bonet
Mar 16, 2026 -
Executive Jeep responded
It’s wonderful to hear our service on your Nissan Rogue was both quick and reliable. Alberto will be pleased to know his support has made each visit easier for you. We appreciate your kind words and look forward to assisting with your next service.
Great customer service the best i experienced and I will
always do business there Excellent
always do business there Excellent
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by ANDREWGARDNER183
Verified Customer
Verified Customer
Other Employees Tagged:
Alberto Bonet
Feb 20, 2026 -
Executive Jeep responded
Alberto and our service team appreciate your praise after servicing your Nissan Rogue. We look forward to assisting you again in the future.
Great service, minimal pressure to upsell.
Respectful of my desired service request and completed on time at estimate.
Respectful of my desired service request and completed on time at estimate.
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by tmurphy197
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Executive Jeep responded
We’re glad to hear Alberto and our team provided respectful service without pushing extra work. It’s great that your Nissan Frontier maintenance was completed on time and as requested. Thank you for the 5-star review, and we look forward to helping with your next service.
Excellent service The dealership is very accessible and
customers are treated great. Questions are always answered.
customers are treated great. Questions are always answered.
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by kimberlyss
Verified Customer
Verified Customer
Other Employees Tagged:
Alberto Bonet
Feb 16, 2026 -
Executive Jeep responded
Thank you for mentioning how accessible our service center is and that we addressed all your questions. We’re delighted you felt well treated during your Jeep service. We appreciate your feedback and look forward to helping you again.
Brought car in for 68c recall No issues before recall now
my car will not charge nor hold a charge What good is a hybrid if it doesn't charge
my car will not charge nor hold a charge What good is a hybrid if it doesn't charge
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by radellacam
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Alberto Bonet
Feb 04, 2026 -
Executive Jeep responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Feb 04, 2026 -
Executive Jeep responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
It was easy to deal with and thorough I love that they do
the video of your car and it's all explained .
the video of your car and it's all explained .
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by Quigd76
Verified Customer
Verified Customer
Other Employees Tagged:
Alberto Bonet
Jan 17, 2026 -
Executive Jeep responded
Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!
Awesome and quick Pleasant experience and the dealership!
Service was fast and also informative. Thank you!
Service was fast and also informative. Thank you!
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by gagliardig2
Verified Customer
Verified Customer
Other Employees Tagged:
Alberto Bonet
Dec 04, 2025 -
Executive Jeep responded
Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!
Awful felt like I was being ripped off found out they put
subpar brake pads on, didn’t repair what was leaking, instead fixed something that was already fixed. Never will I go back. I bought two brand new ca
subpar brake pads on, didn’t repair what was leaking, instead fixed something that was already fixed. Never will I go back. I bought two brand new cars there and had one other service there since 1999. Never again can’t trust them
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by SHEAJENNIFER
Verified Customer
Verified Customer
Service Price Transparency
Dec 01, 2025 -
Executive Jeep responded
Jennifer, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.
This latest experience was disappointing.
Alberto did what he could to facilitate but the delay with the repair due to errors at the parts level was frustrating. We felt communications could
Alberto did what he could to facilitate but the delay with the repair due to errors at the parts level was frustrating. We felt communications could have been more clear
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by Sophstar05
Verified Customer
Verified Customer
Other Employees Tagged:
Alberto Bonet
Nov 16, 2025 -
Executive Jeep responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
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