Alberto Bonet
Alberto Bonet at Executive Jeep

Alberto Bonet | Page 25

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

4.8
267 Reviews
4.8

267 Reviews

Write a Review

Dealership Experience

9 yrs, 9 mos

267 Reviews of Alberto Bonet

December 05, 2022

Dealership Rating
Employee Rating

Executive Jeep always provides great service, ease of appointment and good communication during the service process. More

by AUNTIRERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2022

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 03, 2022

Dealership Rating
Employee Rating

Went for a recommended oil change and tire rotation. Scheduled ahead and my appointment went smoothly. The staff are very polite and helpful More

by DGAVRN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2022

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

December 03, 2022

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Employee Rating

Service was good, just took too long to get the part needed. Told it would be in in 6 days and I had to call after 2 weeks to see if the part had arrived. More

by MDEUBEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2022

Executive Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 01, 2022

Dealership Rating
Employee Rating

Had an excellent experience with this dealership. Was taken care of immediately. Alberto, our service representative was both personal and professional I will highly recommend this dealership More

by KFINN2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Alberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2022

Dealership Rating
Employee Rating

Alberto the service person who handled our repair was rude and nasty. The car had a scratch when returned down the side (we luckily were able to buff it out). The entire passenger dash was hanging as the More

by TAYAH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Meyer, Frank Gargano, Scott Orsini , ruben Chaudhry

Nov 30, 2022

Executive Jeep responded

Good Morning I would like to discuss your recent visit here and address your concerns please give me a call @ 203-672-6021 I would have called you but you didn't provide us with your name in the review. thank you Scott Orsini

November 29, 2022

Dealership Rating
Employee Rating

Needed to get a check on a recall and I got a call in about an hour that my car was all set and my vehicle didn’t have the issue. Service staff are always helpful and nice. More

by ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Executive Jeep responded

Thank you, Ann, for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 25, 2022

Dealership Rating
Employee Rating

Lack of communication, instead of calling I got a text when I was on my way telling me my truck was not ready; and needed to be kept one more day. It was very inconvenient. When I picked up my truck not More

by ADRIENNE.JONES
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2022

Executive Jeep responded

Thank you for bringing this to our attention, Adrienne, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 22, 2022

Dealership Rating
Employee Rating

Everyone is so professional. They only recommend what you need and answer all the concerns you have on you vehicle. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer

Nov 23, 2022

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2022

Dealership Rating
Employee Rating

Took my Rogue in for a call back. Al (the service mgr) was very courteous and my vehicle was taken care of quickly. More

by gstein4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Executive Jeep responded

Thank you for the kind words for Alberto and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 19, 2022

Dealership Rating
Employee Rating

Good service! They do what are needed to be done and do it on time. More

by Magbaletae
Service Price Transparency
Recommend Dealer
Yes
Nov 20, 2022

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

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