Alberto Casillas
Alberto Casillas at Tracy Toyota

Alberto Casillas

Internet Sales Manager

Tracy Toyota

2895 N. Naglee Road
Tracy, CA 95304

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5.0
9 Reviews

Al served with honor as a United States Marine, where he forged a legacy of discipline, courage, and unwavering loyalty. Though his uniform is now folded away, the values he lived by in service continue to shape every aspect of his life. As a leader, a protector, and a quiet example of strength, Al embodies the Marine Corps ethos in all he does. Semper Fidelis isn’t just a motto—it’s the standard he holds himself to every day. Today, at Tracy Toyota, those same principles are evident in his work. With a customer-first mindset, meticulous attention to detail, and a straightforward, trustworthy approach, Al delivers a level of service that reflects both his military roots and his dedication to excellence. The mission has changed, but the commitment remains.

Dealership Experience

6 mos

Languages Spoken

Spanish Spanish

5.0

9 Reviews

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9 Reviews of Alberto Casillas

June 16, 2025

Dealership Rating
Employee Rating

Very good service. Would come back to buy and share this experience with my family. Bruce did a phenomenal job and was able to track this car. Love this dealership!!! More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu

Jun 16, 2025

Tracy Toyota responded

Hi Sandra, Thanks so much for the kind words! We’re really glad you had a great experience. Bruce and Al will be happy to hear your shoutout. It means a lot that you'd share this with your family—hope to see you again soon!

June 16, 2025

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Employee Rating

Everything was good, this is my first time bought a car by my self, but a dealer explained about everything of a vehicle. How was it work, including car history, any issues of a vehicle More

by thihuynh.04022000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wali Razaqi

June 15, 2025

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Employee Rating

Easygoing and good communication through the whole process. Stress free and no pressure shopping here. More

by Kzxlvv3156
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu, Mustafa Mohammad , John Lua

Jun 15, 2025

Tracy Toyota responded

Thanks, Kzxlvv3156! Glad to hear the process felt easy and pressure-free. Bruce Liu and Mustafa Mohammad will be happy to know they made a difference. We appreciate you!

June 13, 2025

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Smooth experience, most of the negotiation was done online and car was ready for pickup, when i got there. Al and Bruce both were great in getting everything done quickly and smoothly. More

by parambatavia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce

Jun 13, 2025

Tracy Toyota responded

Thanks for the great feedback, Param! We're glad to hear everything went smoothly and that Al and Bruce took good care of you. Enjoy your new ride, and we hope to see you again down the road!

June 13, 2025

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Sparkling clean,dealership with spectacular staff! Kudos to Alberto Casillas with a humble demeanor coupled with stellar service provided with 110% dedication! John Lau crowned the day with exemplar More

by opauline697
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Lee

Jun 13, 2025

Tracy Toyota responded

Thanks so much for the kind words, Pauline! We’re lucky to have team members like Alberto, Joe, and John—glad they helped make your visit such a great one. We'll be sure to pass along your kudos! Hope to see you again soon.

June 11, 2025

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Outstanding sales staff. Alberto Cadillac was a pleasure to work with. The entire staff is great More

by Mmah22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu

Jun 13, 2025

Tracy Toyota responded

Thanks so much! We're glad you had a great experience—Alberto, Bruce, and the rest of the team will really appreciate the shoutout.

June 02, 2025

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Employee Rating

Excellent communication. Very friendly. Buying process was painless. Excellent experience buying a new family vehicle More

by Danielle.roberts81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Mohammad

Jun 05, 2025

Tracy Toyota responded

Thank you so much for the kind words, Danielle! We’re really glad to hear you had a great experience with Mustafa and Al. It was a pleasure helping you find the right vehicle for your family.

May 24, 2025

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Employee Rating

Alberto made the car-buying experience wonderful! 👍🌟 He worked diligently to find the exact vehicle I desired within my budget. 💰 He is very professional, knowledgeable, and trustworthy. 💯 I will More

by lauramarsela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Tracy Toyota responded

Thank you so much, Laura, for the amazing 5-star review! We're so glad to hear that your experience at Tracy Toyota was everything you hoped for. It means a lot that you felt supported, respected, and that we found the perfect vehicle within your budget. We truly appreciate your kind words and can’t wait to help you find the right car for your son when you're ready!

May 24, 2025

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Employee Rating

Alberto was awesome ! !! He had our best interest at heart. I would refer him to anyone !! Thanks for the help with Toyota Highlander More

by yfragoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Tracy Toyota responded

Thank you so much, Yfragoza, for the amazing 5-star review! We're thrilled to hear that you felt truly taken care of — having your best interest at heart is exactly what we strive for. We're glad we could help with your Toyota Highlander, and your recommendation means the world to us!

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