Alberto Valcarce
Alberto Valcarce at Red Hoagland Hyundai

Alberto Valcarce

Sales Associate

Red Hoagland Hyundai

6375 Cypress Gardens Boulevard
Winter Haven, FL 33884

Contact Me
4.8
40 Reviews
4.8

40 Reviews

Write a Review

40 Reviews of Alberto Valcarce

August 28, 2025

Dealership Rating
Employee Rating

Worst experience ever. They don’t care about customer care. I leased a lemon, only drove it for 3 days (200 miles) it couldn’t be charged. Dealer make me wail 6 hours to gi More

by VIVIDIE
Recommend Dealer
No

Other Employees Tagged: Amy ( service) zero stars!!

Aug 28, 2025

Red Hoagland Hyundai responded

It is unfortunate that your new Ioniq 5 had charging issues shortly after purchase, Alberto did in fact speak with you several times about swapping it our for another Ioniq 5. You declined this option and said you were looking at other brands. We do not carry any EVs in our service loaner fleet, but we will have Alberto reach out and try and set up an EV loaner through Enterprise at no charge to you.

Aug 28, 2025

VIVIDIE responded

Yes you offered an swapping after denying the swapping after 3 days when I came back with the problem with less than 200 miles driven when paperwork was not even processed. you offered it after 15 days , after making me wait 6 hrs for a loaner , after making me came back to change a loaner , after making me lose 14 hours of my time, after you ignored my daughter ‘s health in not providing a EV. worst customer service I have had anywhere. Why would I want to keep doing business with your dealership. Also you know enterprise doesn’t have EVs you already made me go and back from them losing my time. The only person who have give me answers and deal with the problem has been Alberto I don’t have complaints against him but for management and customer service.

July 30, 2025

Dealership Rating
Employee Rating

Alberto was attentitice and listened very well to my wants and needs. The financial manager, AL, was easy to sprak with and understanding as well. More

by awingsdshield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 15, 2025

Dealership Rating
Employee Rating

Great dealership didn’t have to hangover for pricing. They let me know right away, but they could sell the car for it was a good deal. I guarantee that I will be back for another car next September. More

by lfoels65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

Excellent service. Alberto was very helpful and found me the right vehicle that met my needs. More

by GRAYGOLF19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 24, 2025

Dealership Rating
Employee Rating

Good experience and fast purchase. Loving my new Hyundai—stylish, efficient, reliable, smooth, solid build; exceeds expectations. Totally worth every penny! More

by JovensR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 14, 2025

Dealership Rating
Employee Rating

The salesperson was well-informed and eventually took care of all my concerns. He was able to locate the exact vehicle I wanted. I am pleased with his responses to my concerns. The finance department wa More

by RHONDABLACKBURN1204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Everyone treated us with respect. Open and honest, friendly. Alberto and Cole made buying a vehicle a wonderful experience. More

by TROCC54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 21, 2025

Dealership Rating
Employee Rating

Upfront and honest. Love the car and the way we were treated. Not sure the other dealer did not offer first responder discount and incentive to finance some of the cost. More

by MARK-BECKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 19, 2025

Dealership Rating
Employee Rating

Very nice dealership everyone is kind and helpful. My second car purchased there very satisfied with my experience More

by CLLOYD5557
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

This is the second car we have purchased from Red Hogland Hyundai and are very happy with our experience. Thank you More

by uniquepropertyinvestments
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
1
...

Dealership Inventory (294 Vehicles)

used 2015 Lexus ES 350 car, priced at $21,990
2015 Lexus ES 350
used
Gold exterior
Automatic
Front-wheel Drive
new 2025 Hyundai TUCSON Hybrid car, priced at $38,292
2025 Hyundai TUCSON Hybrid
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $58,330
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
new 2025 Hyundai Venue car, priced at $23,887
2025 Hyundai Venue
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Kona car, priced at $29,346
2025 Hyundai Kona
new
Abyss Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Tucson car, priced at $34,239
2025 Hyundai Tucson
new
Rockwood Green exterior
Automatic
Front-wheel Drive