Alejandro "AJ" Mayori | Page 6

Help with getting a car twice When I first bought my used car Dec 2017, I had a problem and was unsatisfied with the cars’ performance and unhappy , at first I struggle with them When I first bought my used car Dec 2017, I had a problem and was unsatisfied with the cars’ performance and unhappy , at first I struggle with them for 3 weeks to try to settle it and get a fair deal and eventually we worked it out .I want to thank John Dearing(General sales Manager/Finance Director) who made is possible to adjust and redo everything and made it smooth ,Peter Bailey(used car Sales Manager) who helped with transition,Dwane P.Crawford(Pros Certified Sales Consultant) for paperwork filling, Daniel Montalvo (Sales rep) for Helping me get the car I finally needed ,I would recommend Daniel to any person who wants to get a car used or new car just tell what exactly you need and what is your budget ,if it’s there he will help out if it’s not there he will give advices .He is a great sales rep.In addition Thanks to Alejandro Mayori(sales rep) who helped with Daniel to meet my car ,special thanks to Billie for the Customer affairs reslations Department who help connect me with John Dearing and help find a solution. Looking Foward to my next purchase More

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Excellent Staff Alejandro Mayori, the salesman, and Richard, the stock manager, provided excellent service. Richard worked hard to find the vehicle I was looking for Alejandro Mayori, the salesman, and Richard, the stock manager, provided excellent service. Richard worked hard to find the vehicle I was looking for and Alejandro assured that he would work me through the new electronic features. I was impressed with both employees sincerity. More

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ALMOST A WASTE OF MY TIME why is getting a car such a three ring circus. When I bought my Honda in 2004 I was in and out of the dealer an hour with the car. This time it took why is getting a car such a three ring circus. When I bought my Honda in 2004 I was in and out of the dealer an hour with the car. This time it took 2 days to get the car. The amount of paperwork and other stuff that you have to go through is just too much for a customer to handle. And who's supposed to be the King of the Road the customer!!!! anyways the people at the Toyota dealer wear nice at all but it was just such a an awful experience going through all the stuff you had to do that it just made one so angry that I almost just got up and walked out and said forget about buying a new car. Even today I have to go back to the finance office and redo it or buying outright rather than having a lease which wasn't their fault anyway but. But I didn't get the card delivered to me until 6 in the evening. The pace of the process is way too slow and something needs to be done about it and the people need to be a little sharper to handle the situation. I shouldn't have to raise my voice to get something done that should have been done an hour ago. I know most car dealerships think the buyers are stupid and don't know what the xxxx they're doing and that the dealer has the upper hand which they do but I can see now why people buy online instead of going to the dealer. Like I should have done. My fault thank you More

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