Alejandro De La Rosa
Alejandro De La Rosa at Prosper Ford

Alejandro De La Rosa

New Car Sales Consultant

Prosper Ford

2200 W University Dr
Prosper, TX 75078

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Alejandro De La Rosa

May 07, 2026

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Employee Rating

Alex in the Service Department is friendly, professional and knowledgeable. He answered all my questions and my truck was ready before the forecasted time. Excellent service! More

by rayfast150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Prosper Ford responded

We are honored to hear about your outstanding experience with our service team. It's wonderful to know that you found our staff to be friendly, professional, and knowledgeable while addressing all your questions. We're particularly pleased that your truck was completed ahead of schedule. Your feedback about receiving excellent service truly means a lot to us at Prosper Ford. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

May 05, 2026

Dealership Rating
Employee Rating

Lack of trust for what they say they do to your truck when you take it to them. Pathetic customer service, simple oil changes take 4 hours. Not recommending their service department More

by Kjonlueck
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robbie and Roger in service……0.1 out of 5 stars

May 07, 2026

Prosper Ford responded

We are sorry to hear about your concerns. Your feedback is important to us, and we understand your frustration. We take these concerns seriously and would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact our Customer Service at servicereviews@prosperford.com so we can address your specific concerns directly.

April 29, 2026

Dealership Rating
Employee Rating

Both Alex and cody over in service make sure I am taken care of every time! More

by DONOVAN.DJC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2026

Prosper Ford responded

Thank you for your review! We are thrilled to hear that our service team consistently provides you with excellent care during each visit. Having dedicated team members who prioritize customer satisfaction makes all the difference in creating a positive experience. Your recognition of the outstanding service you receive means so much to us at Prosper Ford. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence you have come to expect.

April 28, 2026

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Employee Rating

Muchas gracias por la atención prestada me ayuda mucho él atenderme en español eso me da más confianza Alejandro Rosales muchas gracias Dios siga bendiciendo tu trabajo y tus compañeros en unión de sus sere More

by donpedrito02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Santiago

Apr 29, 2026

Prosper Ford responded

Estamos muy agradecidos por sus maravillosos comentarios y valoramos que se haya tomado el tiempo para compartir su experiencia con nosotros. Nos llena de gran alegría saber que recibir atención en español le brindó una mayor confianza y comodidad durante su visita. Sus amables palabras sobre la atención recibida nos llegan verdaderamente al corazón. Comprendemos lo importante que es comunicarse en el idioma que le resulte más natural, y nos complace haber podido satisfacer esta necesidad. Gracias por sus reflexivas bendiciones y buenos deseos; significan muchísimo para todo nuestro equipo y nuestras familias. Su confianza es profundamente valorada, y esperamos seguir atendiéndole con el mismo nivel de cuidado y atención en el futuro.

March 22, 2026

Dealership Rating
Employee Rating

Great service overall, Alex always delivers and help me to get the best for my car. More

by Roberto Pineda
Recommend Dealer
Yes
Mar 26, 2026

Prosper Ford responded

Thank you for your wonderful feedback, Roberto! We're delighted to hear that Alex consistently delivers excellent service and helps you get the best for your car. Your satisfaction means everything to us, and we look forward to continuing to serve you at Prosper Ford.

March 19, 2026

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Employee Rating

Easy fast friendly service. They work with you to find what you need in a car More

by benjaminscarbro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Prosper Ford responded

We are delighted to hear about your positive experience with our team. It's wonderful to know that you found our service quick and welcoming, and that we were able to work together to help you find the right vehicle for your needs. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you in the future.

March 11, 2026

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Employee Rating

The best experience buying a New car with them I definitely recommend prosper ford if you looking for a new car all the staff is very friendly and they got the best deals More

by Ccalderon325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2026

Prosper Ford responded

Thank you for the wonderful review! We're thrilled you had an exceptional car buying experience with our friendly team and great deals. Your recommendation means so much to us, and we look forward to serving you again!

January 22, 2026

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Employee Rating

Great service great environment welcoming staff. Everyone there is attentive and helpful. From service to sales. More

by Prosperbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2026

Prosper Ford responded

Your positive feedback about our service and welcoming team means so much to us. We're thrilled to hear that our staff provided you with attentive and helpful support across both our service and sales departments. Creating a great environment where customers feel valued is exactly what we strive for at Prosper Ford. We truly appreciate you taking the time to share your wonderful experience with us.

December 08, 2025

Dealership Rating
Employee Rating

Quickest car deal I ever made. David, Alejandro, and Jerry, were very helpful and easy to get along with. No high-pressure sales. More

by dontr2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Swaim , Jerry (sales boss)

Dec 11, 2025

Prosper Ford responded

We are pleased to hear about your efficient experience with us. It sounds like the process moved along smoothly and quickly for you, which is exactly what we strive for. We're glad that David, Alejandro, and Jerry made such a positive impression with their helpful approach and relaxed style. Creating a comfortable environment where customers feel at ease is important to us at Prosper Ford. Thank you for taking the time to share your experience with others.

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