"Aleksey did a great job!"
Coming I had all questions answered. I was given time to decide. He sent emails to check to ensure that I was good, needed anything from the dealer. Went out of his way to find the right vehicle for me. And the atmosphere of the staff was great overall
"Exelent dealership and exelent people"
- Happy customer
Had very good service at dealership
Sales person Aleksey iNaydenko is very professional,friendly
Everything was explained in very good,simple way.
Trade price was on the dot.
"2nd purchase from Heritage VW"
This is our 2nd VW from Heritage, this one after turning in our TDI. Exceptional service both times, and both times had the used/certified car to fit me. Aleksey was friendly & professional and had a couple of cars we wanted to see ready to go quickly. Then he opened up one we hadn’t planned on. Plenty of legwork on his part, and he explained everything clearly during the paperwork phase.
Milton in financing is terrific too, helped work out a suitable service package and put everything together quickly. Stephen Brown on the internet side got us all together, and Mitch Giller coordinated our TDI turn-in very nicely. Can’t say enough about the team at Heritage.
"Julie is service is GREAT!"
I just had my first service done and the team was great very friendly and caring. Julie got me in and out in no time. The only thing that would make it better is if they washed your car after service there were hand prints from the tech all over the outside.
"Excellent! Alex was wonderful, very helpful,The tech"
Everyone was extremely kind and very helpful!
Alex was a very professional salesman,
The tech was also very helpful.
I was very impressed by the time
Spent with us!
This was my fourth time purchasing a VW, but my first time at heritage on Reisterstown road. It was by far the easiest experience I’ve had yet. I worked with Aleksey, Marwan, and Josh. I’m not an easy person to please, but they made everything that I wanted a reality. I highly recommend purchasing from this dealership.
My girlfriend was in need of a new car. My one buddy recommended Aleksey, so we gave him a shot. It was our first time buying a car and he made it as easy as possible. He dumbed stuff down for us (we needed it and asked him too) and explained everything simple with us. He was very patient with us and let us take all the time we needed. I highly recommend him.
"Easy First Car Buying Experience "
Aleksey Naydenko did a great job. He picked me up from work. The sales manager, Marwan, made the numbers work for my budget. Very easy and smooth transaction
"Positive Buying Experience"
Aleksey Naydenko is a professional, well mannered and knowledgeable salesman. He is an excellent listener and has the perfect demeanor for this type of work. He looks out for the customer. He also goes the extra yard for his customers. He delivered my car with a driver almost 150 miles. I highly recommend Aleksey.
"Job well done!"
I've been looking for a new Golf Alltrack to replace my Golf TDI and Aleksey helped me get the one I was looking for. He called me right away once the car was delivered. He was very knowledgeable in the features and helped make the process go smoothly. This was the second time I used Heritage in Parkville and, like before, it was a top-notch experience. The rest of the staff was very nice and helpful as well. The transition between the old and new vehicles went wthout any problems.