Alex Allen | Page 7

Very patient and happy to answer questions. They were intent on getting me into the car I truly wanted. I was treated more than respectfully. 4th car4th A+. intent on getting me into the car I truly wanted. I was treated more than respectfully. 4th car4th A+. More

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Great friendly and fast buying experience was in and out all done in less then an hour!! Knowledgeable staff and great prices. Will definitely being using them again!! all done in less then an hour!! Knowledgeable staff and great prices. Will definitely being using them again!! More

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Super Easy John and Company were terrific! Had the vehicle I wanted out and ready to test drive when I got there. In and out in two hours. They took the time t John and Company were terrific! Had the vehicle I wanted out and ready to test drive when I got there. In and out in two hours. They took the time to make sure I received all the rebates I was entitled to and made the whole process super easy. Well done! More

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Oil change and recall Get one of your service bosses can make up a check list of when you're right out of high school technicians do oil changes so people don't get oil all Get one of your service bosses can make up a check list of when you're right out of high school technicians do oil changes so people don't get oil all over their brand new driveway because somebody doesn't tighten the oil plug or the oil filter More

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Deceptive and pushy Went in to buy a used pearl blue 2015 Ram 2500 Laramie megavab with 74000 miles. After all said and done the price went from 42000 to 47000. My trade Went in to buy a used pearl blue 2015 Ram 2500 Laramie megavab with 74000 miles. After all said and done the price went from 42000 to 47000. My trade also went down from what was quoted online. After mentioning the price on their website I was told it was wrong. I was then pressured to buy a 1/2 ton.....um that's what I m trading in because a 1/2 ton doesnt pull 12000 lbs very well if at all. I went to another Ram dealer and purchased the exact same truck but it was a 3500 with 10000 less miles and 2000 cheaper, also given 3500 more than quoted at West Valley. If you have to have 4 different guys pressure you into buying something you dont need go somewhere else. Stay away from alex allen. More

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Price changes as soon as I am interested. I received a quote from TrueCar.com on a Ram Truck and after I inquire the price suddenly jumps over $1200 form my quote. When I ask the tell me it ha I received a quote from TrueCar.com on a Ram Truck and after I inquire the price suddenly jumps over $1200 form my quote. When I ask the tell me it has been adjusted in price because they added a lift kit and new tires, but the quote pictures are exactly the same as before. More

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Awesome! Scott, the Sales leader was great. Our sales guy was awesome! Great experience. Definitely recommend if you're looking for a new or used car. Scott, the Sales leader was great. Our sales guy was awesome! Great experience. Definitely recommend if you're looking for a new or used car. More

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Service Very helpful, timely in getting me in and out & pleased with the outcome. The facility was clean and organized, the staff was quick to greet me. Very helpful, timely in getting me in and out & pleased with the outcome. The facility was clean and organized, the staff was quick to greet me. More

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Horrible experience I bought a Toyota camry from then a few weeks ago, and put 15,000 down cash and come to find out the bank didn't approve me now they are saying that I I bought a Toyota camry from then a few weeks ago, and put 15,000 down cash and come to find out the bank didn't approve me now they are saying that I return the car and they won't give. me the money I put down and I just don't understand what kind of business wouldn't not refund your hard earned money back! The worst experience I have ever dealt with. More

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6th vehicle and counting I saw a beautiful 2015 Ram 2500 Laramie on the website, and I asked my wife if I could have a new truck. She said yes, and we headed down to get my ne I saw a beautiful 2015 Ram 2500 Laramie on the website, and I asked my wife if I could have a new truck. She said yes, and we headed down to get my new baby. I went in and found Nino, and we began. My employer offers a great discount on Chrysler vehicles, and I told them about it. To my surprise, not only did they agree to the discount, they promised to beat it. They beat it by a mile! Frank Hughes came in to help finalize the deal and have the truck cleaned. We went into Natalia's office, signed the paperwork and away we went. Alex and Nino have been involved in every vehicle we have purchased from Ken Garff Dodge, and they are part of the group of excellent people that we have dealt with over the years. Alex, Nino, Josh, Jake, Kevin, Frank and Natalia: THANK YOU! I always receive excellent service from these people, and will continue to do business with them as long as they work there. Greg and Regan Hughes More

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