Alex Anderson | Page 30
Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
Industry Experience
15 yrs, 10 mos
457 Reviews
Write a Review457 Reviews of Alex Anderson
June 27, 2020
Recall service Great service and follow up on the recall work needed on our Acura MDX! Provided a MDX loaner for the week while the work was being done. Thank you! Great service and follow up on the recall work needed on our Acura MDX! Provided a MDX loaner for the week while the work was being done. Thank you! More
June 27, 2020
Service (oil change) was quick and staff was nice. They are building a new building so the included car wash was under construction but they provided a coupon for a gas station car wash are building a new building so the included car wash was under construction but they provided a coupon for a gas station car wash More
June 27, 2020
Very friendly, greeted me immediately, open four fir me, quick service, showed me what was done, reviewed in detail. Stress free. Thanks fir a great experience! quick service, showed me what was done, reviewed in detail. Stress free. Thanks fir a great experience! More
Other Employees Tagged: John Reinan, Tyler Newstrom
June 27, 2020
It was an awesome visit for my 6-month check-up and a recall notice - good to see the smiling eyes above the face masks! recall notice - good to see the smiling eyes above the face masks! More
Other Employees Tagged: John Reinan
June 23, 2020
The team was very helpful and quick. They were able to quickly diagnose and make appropriate recommendations. Completed the job sooner than I expected. Great work! quickly diagnose and make appropriate recommendations. Completed the job sooner than I expected. Great work! More
Other Employees Tagged: Bryan Enriquez
June 20, 2020
Bit not satisfied because i came for a recall check and some issues like cabin light, and child seat back latch cover. But no one explained to me the details of the recall and what check they did and also some issues like cabin light, and child seat back latch cover. But no one explained to me the details of the recall and what check they did and also the issue of light and latch was lost in the midst. Came home with the inside of the car smelling of gas for two days now. I wonder if it is normal after an oil change. Otherwise hygiene is taken care of for the safety of staff and customers. Next time I will be more demanding for answers. More
Other Employees Tagged: John Reinan, Tyler Newstrom , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
June 19, 2020
Staff were considerate, efficient, and safe. Everything went as promised. The large facility allows a comfortable wait on premises if needed. Our car runs great. We will keep coming! went as promised. The large facility allows a comfortable wait on premises if needed. Our car runs great. We will keep coming! More
Other Employees Tagged: John Reinan, Tyler Newstrom , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
June 16, 2020
Emergency Service We popped into the dealership when our transmission light came on. No appointment. No problem. Alex was great. He set us up with a nice loaner and w We popped into the dealership when our transmission light came on. No appointment. No problem. Alex was great. He set us up with a nice loaner and we were on our way in minutes. Works was finished when promised. More
June 16, 2020
Excellent Service, Not Straightforward Pricing I had my vehicle in to install roof racks. I found the pricing online, but when I called I was presented with much higher pricing from both the Parts I had my vehicle in to install roof racks. I found the pricing online, but when I called I was presented with much higher pricing from both the Parts Department and the Service Dept. When I questioned the discrepancy, both gave me a feeble excuse of having looked at the wrong sheet. Their quotes were nearly DOUBLE what was presented online. In both cases, they agreed to match the website, but it makes me lose confidence in the honesty of your organization. More
Other Employees Tagged: Mitch (Parts), Aaron (Service)

