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Alex Anderson
Alex Anderson | Page 36
Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
457 Reviews
Industry Experience
15 yrs, 10 mos
457 Reviews of Alex Anderson
January 25, 2020
Awesome and speedy Accelerated service was busy this morning. I pulled in for 12000 mile service. I had scheduled a recall fix for a week later. They did both in the tim Accelerated service was busy this morning. I pulled in for 12000 mile service. I had scheduled a recall fix for a week later. They did both in the time the service would have taken while being very professional and friendly. I couldn't be happier. More
by DIETRICH.SPEER
Verified Customer
January 16, 2020
Great Service Thanks - all went fast and easy. I was impressed someone was there and knew or suspected they knew my name and off we went. We even got to work on t Thanks - all went fast and easy. I was impressed someone was there and knew or suspected they knew my name and off we went. We even got to work on time. More
by JASONT1
December 07, 2019
Service experience. Attendants explained the work to be done clearly and provided a good estimate of the charges and the time required to do the repairs. Outcome met m Attendants explained the work to be done clearly and provided a good estimate of the charges and the time required to do the repairs. Outcome met my expectations. More
by jwvegter
December 06, 2019
30k service Went in for oil change. Got a 30k mile service. Went fine. No long wait. Waiting area is comfortable. I would come back for routine service. Went in for oil change. Got a 30k mile service. Went fine. No long wait. Waiting area is comfortable. I would come back for routine service. More
by KEVINASPCT
December 04, 2019
Warranty I did have two slight disappointments with my service today 11/27/19. I came in for a replacement of my headlight. My vehicle was still under the fac I did have two slight disappointments with my service today 11/27/19. I came in for a replacement of my headlight. My vehicle was still under the factory warranty and I had condensation forming in my headlight. From what Alex explained to me my headlight would be replaced with a new unit. After closer inspection on my new light there are finger prints all over the five glass jewel eye lenses in the interior of my light. Which is concerning on my part considering I thought I received a new assembly? How could finger prints and dust get inside a brand new sealed headlight? I know this may sound petty or minor, but for someone who’s vehicle is their pride and joy this is disappointing as it is not flawless. I take extreme care of my vehicle and pride myself on it. I expect the same care to be taken while it’s being serviced. I also do realize that this repair was done at no cost to me as my vehicle was under warranty and a headlight is an expensive part. I was just surprised with the level of care taken with the repair. Secondly whenever my vehicle receives a wash at the Bloomington facility it is returned with excessive water spots dust and streaks (from opening widows when the vehicle is wet). I take extra care to dry my vehicle after every wash, so I always feel the need to wash it immediately after having the vehicle returned to me. Overall I’m happy with Alex and the service he provided but unsatisfied with the level of repair that was done and what I am stuck with. More
by andyness451
December 02, 2019
Too Notch This dealership does a great job. They have an army of staff ensuring that everything is taken care of. They treat their customers like guests, and ma This dealership does a great job. They have an army of staff ensuring that everything is taken care of. They treat their customers like guests, and make sure everything is done right. I would highly recommend them. More
by BELKNAPKAT
November 26, 2019
Excellent service BLOOMINGTON Acura SUBARU did us a HUGE favor and fit us into their repair schedule. We needed to have our car fixed in a hurry. We recommended this s BLOOMINGTON Acura SUBARU did us a HUGE favor and fit us into their repair schedule. We needed to have our car fixed in a hurry. We recommended this service center. Thank you!!! More
by MJK
November 25, 2019
Awesome everytime! We have been a customer of Bloomington Acura for 8 year and over 250,000 miles. The service department has just been consistently outstanding! Alwa We have been a customer of Bloomington Acura for 8 year and over 250,000 miles. The service department has just been consistently outstanding! Always friendly, always timely, always honest, and consistently accommodating to our needs. Typically there is nothing wrong with the Acura, but the 2 times we had problems - once with the radar unit and once with some strange vibration, they went to bat for us with the manufacturer. Just awesome. I am also impressed how long they are able to keep service advisors around. Evidently, these guys love their job. Nice to see! More
by kschneegans
Other Employees Tagged: John Reinan , Brandal Raymond
November 20, 2019
Great Service From the start to the end of the service experience everyone was great! Getting the loaner to service to the final cashier step everyone was helpful. From the start to the end of the service experience everyone was great! Getting the loaner to service to the final cashier step everyone was helpful. Great service! More
by LBOSSARD
Other Employees Tagged: Cashier's and the gentleman who processes the loaners
November 12, 2019
Your rarer AP is terrible. Car was not washed. It is washed every other time I have been there. Not this time. My car was very dirty not washed this time. This review AP is ter Car was not washed. It is washed every other time I have been there. Not this time. My car was very dirty not washed this time. This review AP is terrible. More
by ROBERT.D.MCDONOUGH
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