Alex Assefa | Page 2

Alex Assefa - Sales Alex Assefa was the man during my process of getting yet another car from Koons, He was very professional, knowledgeable and made the process as easy Alex Assefa was the man during my process of getting yet another car from Koons, He was very professional, knowledgeable and made the process as easy as possible... I would recommend going to him when looking for a car. More

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Outstanding customer service !!!!!!!! From the start, Alex’s customer service was great, from the first contact on the WOW link for the F150 I was looking at, to his fast reply’s to my ema From the start, Alex’s customer service was great, from the first contact on the WOW link for the F150 I was looking at, to his fast reply’s to my emails. And the fact that he had the truck transferred to the Sterling site was above anything I was expecting. I like the fact that Alex is very up front about the pricing from the start, and his knowledge about the truck was impressive, This makes the 4th F150 I have bought, and this experience has far exceeded what I was used to. I will recommend Alex and Koons to anyone looking for a new car or truck. Could not be happier with my 2016 Ford F150!!!!! More

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Drove a new 2016 Mustang home to Connecticut Living in Connecticut, I had heard about the great new car pricing at Koons Sterling Ford on the internet. After inquiring about a 2016 Mustang GT, Living in Connecticut, I had heard about the great new car pricing at Koons Sterling Ford on the internet. After inquiring about a 2016 Mustang GT, I was contacted by Alex Assefa. Any questions or concerns I had about the car or buying the vehicle 350 miles from me were quickly and professionally answered by Alex. He even picked up my wife and I from our hotel after flying in to purchase and drive the car home. I would definitely recommend Koons Sterling Ford and Alex Assefa in particular. The entire experience was second to none. More

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Amazing Sales Follow Up and Customer Service! After searching for a few weeks and nearly buying a used truck, we met Alex Assefa at Koons Sterling Ford. Alex went above and beyond to listen to ou After searching for a few weeks and nearly buying a used truck, we met Alex Assefa at Koons Sterling Ford. Alex went above and beyond to listen to our needs, give us several options that worked for us! He kept us informed of the process every step of the way. Alex was the ONLY salesperson that we came across in our search that truly worked for us and showed sincere care. With 4 kids in tow, Alex made the process smooth and painless and made our buying experience a definite 5 star event. Thanks to Koons and Alex Assefa! We can't wait to refer all of our friends! More

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