Alex Burkard | Page 2

Austin was great. Unfortunately the car I had drove down to look at had sold just before I got there but he showed me some other vehicles and was able find me somethin Unfortunately the car I had drove down to look at had sold just before I got there but he showed me some other vehicles and was able find me something that I really liked. More

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I can't say enough good things about the Corwin ford people. We were out of town for a funeral and our vehicle tore up. We came in late and everyone was very welcoming and friendly asking if I need help people. We were out of town for a funeral and our vehicle tore up. We came in late and everyone was very welcoming and friendly asking if I need help or was being helped. Our salesman JC Miller was outstanding and did everything we asked and then some. Hands down the best car buying experience me and my wife have ever had and would highly recommend Corwin ford to anyone that is looking to get a different vehicle. More

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Excellent experience. Friendly considerate helpful sales staff with a large inventory of new vehicles to choose from. Friendly considerate helpful sales staff with a large inventory of new vehicles to choose from. More

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This dealership worked very hard to get me a deal on a trade in. They got my payment where I wanted it. When I came to pickup my vehicle the papaer work was ready. I was on my way in less thaan hour. Also trade in. They got my payment where I wanted it. When I came to pickup my vehicle the papaer work was ready. I was on my way in less thaan hour. Also my salesman kept me informed but was not pushy . More

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Brody was prompt with responses and just over all did a great job with my purchase. Very happy! great job with my purchase. Very happy! More

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Service very good. On time keeps me updated on what service my car needs. Great On time keeps me updated on what service my car needs. Great More

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Alexis was very helpful in explaining my new 2024 Mustang! Excellent no hassle purchase. Love this car. Mustang! Excellent no hassle purchase. Love this car. More

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The Mustang we bought from Corwin still has many of the issues it had when we bought it. Many of the things were supposed to be fixed before we picked it up but were not! Although we've had it in the sho issues it had when we bought it. Many of the things were supposed to be fixed before we picked it up but were not! Although we've had it in the shop several times, the window still whistles at highway speeds and doesn't fit correctly. It is very, very annoying. We understood when we bought the car that it would be fixed and we would be taken care of. That really wasn't the case at all. Each time our local Ford dealer reached out to Corwin they didn't have much luck with a return call of any kind or even an email let alone $ to back up the repairs. Even though this car was supposed to be "Gold Certified" there were so many things wrong with it that I have no idea how it passed the "rigorous 172-point inspection". The driver side window went up and down for no reason. (we tried to have this fixed several times) The movement is gone but the fit is terrible and the wind whistle is terrible at highway speeds. I also paid out of pocket to try to get this fixed even though Corwin promised it would be fixed at no charge. We were even encouraged to stay in Jefferson City without coming to Springfield for the repairs. I know now why this happened. It happened because Corwin didn't want to deal with the problems.... The side mirror doesn't adjust and is very loose. The latch to move the seat forward doesn't work half the time, there is a huge crack in the trunk lid cover.... etc., etc., etc. Our salesman and the finance guy were good but the rest of the staff seemed a little too slick and unfriendly. The place seemed unorganized and unprofessional. We would not buy another car from Corwin and we've told everyone in the Springfield area to steer clear as well. I've had many cars. This is our 3rd Mustang Convertible and by far it has been the worst buying process and customer service I've ever experienced. I've heard that things have changed and that there is new leadership. I hope this is the case because I'm not sure how they would stay in business otherwise. If you want to keep customers and get positive reviews you might want to take better care of everyone that walks through the door in the future. My family and I won't be back.... and neither will any of our friends if I can help it. More

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The folks at Corwin have always done a great job for my wife and I, and our family. Especially after we had our vehicle totalled shortly after purchasing. The salesman (Rich) and the Finance man (Andrew) w wife and I, and our family. Especially after we had our vehicle totalled shortly after purchasing. The salesman (Rich) and the Finance man (Andrew) were very kind as well as meeting our vehicle/financing needs. More

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Always friendly Knowledgeable Clean waiting tooom Listen to your questions I would recommend them to others tooom Listen to your questions I would recommend them to others More

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