Alex Burkard | Page 5

Everybody was super nice and professional, very quick service and very clean service department, Kolten was awesome service and very clean service department, Kolten was awesome More

Report | Print

They did a great job for me I would use them again if I need anything a does dealership could help with. need anything a does dealership could help with. More

Report | Print

Alex was great to work with, he listened to my needs and stayed within my budget. Vehicle shopping as a woman can be difficult but Alex was great! I had visited with several other salesmen at other dealer stayed within my budget. Vehicle shopping as a woman can be difficult but Alex was great! I had visited with several other salesmen at other dealerships and was treated very rudely. Alex was a breath of fresh air and made the car shopping process great! More

Report | Print

The service dept and Andrea were awesome got me in and out of there She kept me informed of every step in the process of .She was quick and efficient. out of there She kept me informed of every step in the process of .She was quick and efficient. More

Report | Print

Faster than expected. Everyone I talked was super nice and helpful. Did exactly what I wanted Everyone I talked was super nice and helpful. Did exactly what I wanted More

Report | Print

They were easy to work with. The salesman was great. They were very curious and friendly. The salesman was great. They were very curious and friendly. More

Report | Print

They were a lot of help in finding my Ford explorer and the price was Fair the price was Fair More

Report | Print

Kolten and Robert were very nice to work with! They got my car in and out at a decent time and even got me a tire quote for my next service. I highly recommend taking your car to get serviced with They got my car in and out at a decent time and even got me a tire quote for my next service. I highly recommend taking your car to get serviced with them. More

Report | Print

I purchased a 10k vehicle here in late September. When I bought the vehicle the check engine light was on, they assured me the issues that were going on would be fixed by a computer component. They a When I bought the vehicle the check engine light was on, they assured me the issues that were going on would be fixed by a computer component. They assured me that they had the part ordered and were just waiting to fix it. I dropped my car off the first week of October and did not get it back until December. With every fix the service department ordered the wrong parts or installed faulty parts and the pick up date continued to be pushed. The day came to pick up the vehicle and I texted the manager that I was still experiencing some of the same initial issues and got little to no response from him. I went back in to the shop to talk face to face when the same issues started getting worse. They knowingly sold me a car that was broken and did not uphold their word of fixing it. I have the assurances that the issues would be resolved over text from their manager however since the service department marked the vehicle as “operating as designed at this time” even though none of the initial issues were fixed Alex burkard smugly let me know that I have no legal standing under the lemon law because they “fixed” car and it was sold as is so I could either trade up or leave. After a discussion that was going nowhere Alex proceeded to offer me a laughable amount for trade in value of the vehicle and let me know he was happy to trade me into a more reliable vehicle but the price would be higher. Anyway stay away from this dealership they’re scam artists. More

Report | Print

I have been very pleased with the service department for many years. I always feel that I can trust you to do the work you say you did to keep my Ford running. Thanks. many years. I always feel that I can trust you to do the work you say you did to keep my Ford running. Thanks. More

Report | Print