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Alex Carlos
Alex Carlos at City Volkswagen of Chicago
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Alex Carlos

Master Certified Technician

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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2 Reviews
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2 Reviews of Alex Carlos

September 17, 2019

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Employee Rating

" Coming from someone who had HEART SURGERY😁 "

- The heart guy

I love this place, the great personalities in the SALES department, SERVICE department, the MECHANICS, WHOEVER PICKS UP THEIR phones with customer service, the Ladies in the service area, the Men in the service area including Justin, the people who bring you your keys, clean the car, the Sales Manager Sam, all the way to the man who sold me my first Volkswagen... Malcolm! Let’s talk about Malcolm🤔 this man assisted MY elderly father into the car, before ME 😂.! He almost beat me to assist my mother, he was that courteous! He knows these cars, I learned HOW to drive my car with the test drive with this guy wisdom. He’s honest, smart, professional, and his personality is A+ as well as everyone in this place that I didn’t want to leave 😂 they have the amenities for their customers! 🍎 WiFi 📺 🖥 EVEN PHONE CHARGERS PEOPLE 🤐 📚 and the place is CLEAN. This is coming from someone who had a blood clot in their neck, and superior vena cava ( The second largest vein in the human body) no STRESS AT ALL! It felt great being there honestly. To the GM that I never met, great job keeping the place with a positive vibe; it’s appreciated by my family and I greatly! Great personalities, environment, service and sales from the place! Volkswagen needs to put these people in a commercial 😂 I’m serious though...thanks again, it’s always been a great experience at this dealership! Thanks again Malcolm, you made the experience possible from the start, from the first handshake and being patient with me carefully explaining the car thoroughly!

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Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta, Malcolm Gamble, Justin Russo, Javier Degante, Hector Delgado, Roberto Delgado, Alex Diaz , The young ladies in service 9-13-19 in the service area, and 9-14-19

September 01, 2019

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"Review "

- Sriram495748

Good service, prompt, courteous, polite, New features if care were well explained, Good choice if inventory. No pressure during negotiations. Appointment made by mutual consent

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Yes

Other Employees Tagged: Ernie Quezada

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