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Alex DeDeyne

Overview Reviews (28) Inventory (142)

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Alex DeDeyne

Toyota Master Tech Shop Foreman

Suburban Toyota of Troy

2100 W Maple Rd
Troy, MI 48084

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4.9

28 Reviews

Overview Reviews (28) Inventory (142)

4.9

28 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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28 Reviews of Alex DeDeyne

August 24, 2026

Dealership Rating

Employee Rating

Picked the car promptly. Completed the worked within promised time. Service rep explained the condition very well. Completed the worked within promised time. Service rep explained the condition very well. More

by balasundaramohan

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Aug 24, 2026 -

Suburban Toyota of Troy responded

We are pleased to hear our team delivered such a thorough and efficient experience. Thank you for choosing Suburban Toyota of Troy; we wish you safe travels ahead!

August 07, 2026

Dealership Rating

Employee Rating

Absolute pleasure doing business with Suburban Toyota. Great customer service and excellent feedback directly from the tech and service writer. Great customer service and excellent feedback directly from the tech and service writer. More

by patm

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 08, 2026 -

Suburban Toyota of Troy responded

We love hearing this! Thank you for your business and for sharing your support of our team at Suburban Toyota of Troy. See you next time!

April 18, 2026

Dealership Rating

Employee Rating

The service was done feet quickly and efficiently and everyone I spoke to were very professional. everyone I spoke to were very professional. More

by dmkpotter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 20, 2026 -

Suburban Toyota of Troy responded

The team here at Suburban Toyota of Troy was happy to provide the quick and professional service you deserve. Thanks for stopping by!

March 26, 2026

Dealership Rating

Employee Rating

Damon is great and I always bring my vehicle here for service. I am disappointed that my salesman left. service. I am disappointed that my salesman left. More

by hzkd7d

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Damon Douglas

Mar 27, 2026 -

Suburban Toyota of Troy responded

Thank you for sharing your feedback with us. It's wonderful to hear we have earned your trust for service and that Damon always takes such great care of you. We apologize to hear your salesperson has left our team, but we're always here to help! -Suburban Toyota of Troy

February 15, 2026

Dealership Rating

Employee Rating

Yes I believe it was just a nice new experience since this is my first Toyota this is my first Toyota More

by hector

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 09, 2026 -

Suburban Toyota of Troy responded

Hi Hector, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Toyota of Troy.

January 25, 2026

Dealership Rating

Employee Rating

The service personnel were friendly, knowledgeable, fast and efficient. I was greeted with a smile and assistance with my car door. You have a A-1 team!!! and efficient. I was greeted with a smile and assistance with my car door. You have a A-1 team!!! More

by Tanyamckelvy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 26, 2026 -

Suburban Toyota of Troy responded

Hi Tanya, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Suburban Toyota of Troy.

December 30, 2025

Dealership Rating

Employee Rating

A great experience and the staff is very helpful. Would definitely recommend this service department Would definitely recommend this service department More

by reddypritham

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 30, 2025 -

Suburban Toyota of Troy responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Troy.

November 16, 2025

Dealership Rating

Employee Rating

Love the ease of making appointments. Nice area to wait for my vehicle. I receive recommendations and explanations of services performed. Most of your service representatives at the desk Nice area to wait for my vehicle. I receive recommendations and explanations of services performed. Most of your service representatives at the desk are welcoming, some need to just acknowledge our presence, if they can’t help right away. More

by Dd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 17, 2025 -

Suburban Toyota of Troy responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Toyota of Troy.

November 14, 2025

Dealership Rating

Employee Rating

Service done on time. Explained the work done and assisted with any queries that I had. Explained the work done and assisted with any queries that I had. More

by Abdul Muqeet

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cornelius Brown

Nov 15, 2025 -

Suburban Toyota of Troy responded

Hi Abdul, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again down the road.

November 12, 2025

Dealership Rating

Employee Rating

Easy to schedule. First in, first out and I only waited 30 minutes for routine maintenance. First in, first out and I only waited 30 minutes for routine maintenance. More

by jmastracci

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 12, 2025 -

Suburban Toyota of Troy responded

Hi, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Toyota of Troy.

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