Alex Diaczenko | Page 7

the service was great the service was fast even though they said they were backed up and I was able to visit the sales department and get some critical questions answered. the service was fast even though they said they were backed up and I was able to visit the sales department and get some critical questions answered. I appreciate your work it's a great dealership thank you very much. More

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2018 Subaru Outback is far more complicated to operate A 2018 Subaru Outback is far more complicated to operate than my 1999 Outback (3rd since 1991), but luckily for Glanzmann Subaru they have Eric Ta A 2018 Subaru Outback is far more complicated to operate than my 1999 Outback (3rd since 1991), but luckily for Glanzmann Subaru they have Eric Taing, the most precious employee in the world, to help new owners get started with their 21st century driving experience and requirements. All new cars have quite complicated new (and unnecessarily noisy) electronics for new owners to get familiar with according to conversations with other new car owners. But Subaru has the most user friendly interface, especially with the patient introductory help of Eric Taing to get started. Just as amazing is the value a new owner gets from Subaru with all it has to offer compared to cars costing many, many thousands of dollars more. More

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Honest, Responsive and Friendly Dealership We visited Glanzmann Subaru three times on our search for the perfect car. Everyone we dealt with was courteous and helpful. Aaron Faison was incredi We visited Glanzmann Subaru three times on our search for the perfect car. Everyone we dealt with was courteous and helpful. Aaron Faison was incredibly responsive and exited to get us in the right car. He made the experience personal and fun. Alex Diaczenko was very knowledgeable and welcoming. Dana Goodman was straight forward and a pleasure to deal with. George Schaffer worked after hours to make our auto dreams come true. We are very happy with our experience and choice of car. Thank you to all of you! More

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Thank you The customer service extended to my family was unparalleled. Dana Goodman was superb. He made this experience so much smoother. His attention to detai The customer service extended to my family was unparalleled. Dana Goodman was superb. He made this experience so much smoother. His attention to detail and genuine concern about our needs allowed our family to focus on what was important. We are a faithful Subaru family. We were perfectly content with another dealership until this time. Our loyalty to Subaru remains but we are now a part of the Glanzmann family. More

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bought used outback Alex Diaczenko, Dana Goodman, and Steve Horn were very helpful with the purchase and trade in as I switched from one Outback to another. Thanks again. Alex Diaczenko, Dana Goodman, and Steve Horn were very helpful with the purchase and trade in as I switched from one Outback to another. Thanks again. More

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2006 pre-owned Subaru purchase Great staff. Alex was very professional and accommodating. We had searched for just the right pre owned Subaru for over 3 months as my daughter's f Great staff. Alex was very professional and accommodating. We had searched for just the right pre owned Subaru for over 3 months as my daughter's first vehicle. Thanks also goes out to the gentleman that went over all the purchase paperwork with us. Thanks buddy, good working with you. Although we live 1.5hrs from your dealership, it worked out perfect. You had the right vehicle! On the initial drive home, 1) the check engine light came on, 2) cruise control does not work, and 3) one key fob of two does not work. But that's what warranties are for. Glanzmann, we will check with you first when my daughter goes for her first new Subaru. Thanks all. Howard Cotton More

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Straight forward and easy I would say 99% of my experience at Glanzmann was great. The sales rep, Alex, was straight forward and delivered no pressure when showing us cars. He I would say 99% of my experience at Glanzmann was great. The sales rep, Alex, was straight forward and delivered no pressure when showing us cars. He was also quick to notify when a car of potential interest came in. When it came to the financial details, everything was more or less clear but there were several points of confusion which became frustrating. but overall, best experience at a car dealership I have had. More

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Excellent Job The staff at Glanzmann Subaru was excellent. As a first time car buyer, they made the purchase a breeze. Thank you Alex for you excellent salesmanship The staff at Glanzmann Subaru was excellent. As a first time car buyer, they made the purchase a breeze. Thank you Alex for you excellent salesmanship. You were honest, understanding, and knowledgeable about my needs and interests in the vehicle. More

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Caring, honest and straightforward experience We were searching the internet for a new car and saw that your dealership had good reviews so when we found a car in your preowned inventory we though We were searching the internet for a new car and saw that your dealership had good reviews so when we found a car in your preowned inventory we thought it would be worth the 2 1/2 hour drive to take a look at it. When we got there we were greeted by Alex Diaczenko who could not have been more kind. He was able to tell us everything about the vehicle, took us on a test drive and accommodated all of our requests during the drive. He was extremely knowledgeable about all details of the car and the sale and answered all of questions with patience and respect. He made us feel very comfortable and made sure we were his top priority during the time we spent with him. He even took the car out and had it washed so we could inspect the exterior properly. He was the ultimate professional in handling every aspect of the transaction. We ended up purchasing the vehicle and requested that Alex be the one to be there for us on the day of pickup. Every thing we had asked that he look into and have done for us was taken care of on that day of purchase. He is, in our opinion, a huge asset to your dealership. You are fortunate to have him on your team. More

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No pressure and very helpful We found a vehicle we were interested in online. When I reached out to them online they responded promptly with the information. We drove over an hour We found a vehicle we were interested in online. When I reached out to them online they responded promptly with the information. We drove over an hour to their store. They were very accommodating. We dealt with Alex. He was forthcoming with information and did not pressure us in any way. We drove back another day to finalize the deal. They were so gracious to get us the time slot we needed last minute to finish our transaction. My husband and I were astounded that such a dealership existed in today’s world. Unless I wanted to buy new from a different brand, I would hands down go back to them for every car we needed. I cannot emphasize enough how easy and relaxed this experience was. Best. Car. Purchasing. Experience. Ever. More

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