Alex Ferencin | Page 3

Absolutely no pressure, it was informal and easy to obtain a price and trade in value. obtain a price and trade in value. More

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We are a return sale for Alex, this time it was a used car but his customer service is that good that we returned to him for the sale. Professional and easy to work with. car but his customer service is that good that we returned to him for the sale. Professional and easy to work with. More

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Overall it was okay. Eventually reached the deal I wanted between price and trade allowance… but it took a few days of haggling and was very labored. Not sure why they co Eventually reached the deal I wanted between price and trade allowance… but it took a few days of haggling and was very labored. Not sure why they continued to play it out if they were willing to go lower? Everyone was polite enough but definitely giving off the impression they’d rather be somewhere else. No one I interacted with appeared to enjoy working there and it definitely translated. Again, nothing to complain about necessarily… you just feel like spending $40k on a new vehicle should come with a bit higher level of customer interaction. Overall 3 out of 5 More

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Alex and the team at Nazareth Ford went above and beyond to make sure the process of ordering and eventually taking delivery of my new F150 was smooth and hassle free. to make sure the process of ordering and eventually taking delivery of my new F150 was smooth and hassle free. More

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I purchased a used car from the Nazareth Ford last month (June) and will not be returning to this dealer. In addition to the usual and expected annoying sales tactics (meeting multiple “managers”, stepping (June) and will not be returning to this dealer. In addition to the usual and expected annoying sales tactics (meeting multiple “managers”, stepping away for 15-20 minutes at a time, doing their own research in real-time about pricing while I sat and waited, repeatedly pushing financing despite my clear desire to pay cash, etc.) the primary salesperson engaged in some shady practices on the day of the sale. After not reaching an agreement on the car’s price initially, we finally haggled to an agreeable number within a week and set an appointment to finalize the sale. Nothing too bad so far. However, on the day of the sale, the salesperson was threatening to sell the car to someone else after already agreeing to a price and final appointment time with me (same day), despite me physically being in a bank and obtaining a certified check for the car and arriving at the dealership with the hour after the call. Whether or not the other buyer the salesperson mentioned was real or not does not matter. He already agreed on a price and set an appointment time for paperwork with me, I obtained a certified check, and I made no inference whatsoever of backing out of the sale. On top of this, when I arrived to finalize the sale, they did not have enough staff to handle the paperwork and I was waiting over an hour for someone to show up. In all fairness, the car price and initial process was fair enough and went somewhat as expected. But the methods this salesperson utilized were unprofessional, to put very mildly. If you want an honest and easy car-buying experience, you will NOT find it here unfortunately. In fairness too, I am not mentioning the salesperson’s name, but you can easily find it by looking at other published negative reviews. I should have read those reviews prior myself. More

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Everyone was great when purchasing my vehicle. Thank you once again for all your help. Thank you once again for all your help. More

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Drove over an hour to purchase a lightly used 24’ Mustang. Alex was a stand up guy, he made the process rapid and painless. Corey the sales manager was fair and worked with me to come to an agreeable Mustang. Alex was a stand up guy, he made the process rapid and painless. Corey the sales manager was fair and worked with me to come to an agreeable deal, I would absolutely do business with them again. More

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This dealership truly deserve 5star Alex and Andrew helped very nicely. And whole management is stand on what they. Highly trustable helped very nicely. And whole management is stand on what they. Highly trustable More

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I test drove the truck with no pressure. I test drove another brand but was still on the fence. The next day I asked to come back for another test drive. Alex set a time for us to come in. N I test drove another brand but was still on the fence. The next day I asked to come back for another test drive. Alex set a time for us to come in. Not telling us it was his scheduled day off he gladly came in to have us take the truck out. We bought it. . I haven't bought a new vehicle in almost 14 years and he made the process enjoyable. Thank you More

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Excellent service excellent personality by all staff. We will be back soon Thank you for your service We will be back soon Thank you for your service More

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